個案資料

If leadership is important to performance, then followership must be too, yet followership is a comparatively neglected concept. This article defines followership as the ability to take direction well, adhere to a program, be part of a team and deliver what is expected. In fact, how well followers follow is almost as important as how well leaders lead. The article identifies eight qualities of followers. 1) Judgment: The key is knowing the difference between a directive that a leader gives that is questionable and a directive that is truly wrong. 2) Work Ethic: This includes diligence, motivation, commitment, attention to detail, and effort. 3) Competence: Followers must be competent, although leaders are obligated to assure this. 4) Honesty: Followers owe leaders honest and forthright assessments, especially when a leader’s agenda seems flawed. 5) Courage: Followers need the courage to be honest. 6) Discretion: Gossiping and speaking inappropriately about work matters is unhelpful and often harmful. 7) Loyalty: This is particularly important when problems exist with leaders. 8) Ego Management: Followers need to remember that they are team players.