個案總覽
依發行單位、學門或關鍵字，找到適合的教學個案。
-
BOE: Leveraging Knowledge Management for Enterprise Development
BOE Technology Group Ltd. (BOE) was a leading semiconductor display company worldwide. This case study examines BOE’s journey from facing near bankruptcy to becoming a major player in the display industry and subsequently transitioning into the Internet of Things (IoT) space. The company leveraged effective knowledge management to streamline resources; accelerate knowledge sharing, flow, and application; improve internal management and operational efficiency; mitigate the impact of industry cycles; enhance profitability and innovation capabilities; and support development at each stage. Meanwhile, the firm also faced many challenges. How could BOE further upgrade its capability and transform into a leader in the IoT age? -
Boeing: A Strategy Map Perspective on Resolving a Safety Crisis
In March 2024, Boeing Company’s (Boeing) chief executive officer, Dave Calhoun, and chair of the board, Larry Kellner, announced their departure from the company by the end of 2024. Their resignations came in part owing to several safety issues experienced by Boeing’s 737 Max aircraft, and the decline of Boeing's market capitalization owing to internal and collaborative problems with suppliers like Spirit AeroSystems and regulators. Experts advised reintegrating Spirit AeroSystems with Boeing and considering filing for bankruptcy for the commercial division or nationalizing. How can Boeing resolve both leadership and operational challenges? Should it reintegrate Spirit AeroSystems? What strategic choices can Boeing pursue? -
Exploring the Last Five Kilometers Travel Business: Liu Feng’s Opportunity
<div style="font-size: 0.94em; line-height: 1.4;"><p align="justify">This case examines the innovation path in the entrepreneurial journey of Liu Feng, founder of Nanjing Kuickwheel Intelligent Technology Co., Ltd. (Kuickwheel), a high-tech company established in 2014 in China’s Jiangsu Province. Aspiring to become a provider of short-distance travel solutions with advanced software and hardware, Kuickwheel was committed to building a user-preferred travel mode with a 5 km range. In 2022, Liu was considering the best way of addressing intrapreneurship processes to develop Kuickwheel’s next generation of products to take advantage of the opportunities presented in the smart travel market. Liu was a serial entrepreneur and had created several previous businesses. How could this experience help him identify and realize the next electric scooter opportunity? -
Building a Training Culture at Montecarlo Limited
Montecarlo Limited (MCL), a 25-year-old infrastructure and construction company in India, had invested in building effective human resources (HR) processes and a better employee experience. While it was unconventional for companies in this industry, whose outlook generally favoured production and profitability, to focus on these issues, MCL had endeavoured to create not only an effective training function, but also a culture of learning and development that empowered its employees to become better professionals and individuals. Given the nature of the industry, such efforts posed challenges in understanding and implementation. In January 2021, the company’s senior vice-president of HR wondered both how this focus on employees would help MCL and whether the company should continue to invest in its people and in building a culture of learning. If it did continue, how could it adjust its training process to make the learning and development process more effective? -
Dassai: Opening a Sake Brewery in the United States
The Japanese sake market witnessed a 40-year decline, fueled by shifting consumer preferences and an aging customer base. Asahi Shuzo Co. Ltd. (Asahi Shuzo), a once-struggling brewery from Yamaguchi, defied the trend with the success of its singular brand of sake, Dassai. By 2022, under the leadership of the founder and chairperson of the company, Asahi Shuzo’s sales surpassed ¥ (yen) 16.5 billion, marking a phenomenal 165-fold increase since 1984. Expanding into 20 countries by 2016, the company aimed for a 50:50 revenue split between sales brought in from its Japanese market and sales brought from its overseas markets. In 2017, Asahi Shuzo’s president and fourth-generation owner embarked on a bold venture—to construct its first overseas brewery in New York. Initially estimated to cost ¥1 billion, by March 2023, due to delays related to COVID-19, the costs increased to ¥8 billion. The opening of the Dassai Blue Sake Brewery in New York in October 2023 raised questions about what the global market’s impact would be on Dassai as a premium sake brand. As the brewery in the United States became a reality, challenges and uncertainties unfolded, shaping the narrative of Dassai’s strategic evolution. -
Parag Milk Foods: Driving Growth through Brand-Building in India’s Dairy Industry
Akshali Shah, the promoter of Parag Milk Foods, was excited about the success of her brand, 'Pride of Cows,' which, despite being super-premium, was growing fast in the Indian market. The other two brands- 'Gowardhan' and 'Go' brands were performing well. However, her mind was continuously distracted with the thought of scaling up and 'What next for Parag Milk Foods (PMF)'? The Indian dairy market had been primarily about liquid milk and was highly commoditized due to a lack of differentiation and premiumization. She had to make decisions on how to scale up. Should the company introduce more products or consolidate the existing ones? -
Toronto General Hospital’s ICU Management of the COVID-19 Pandemic
In March 2020, the leadership team at Toronto General Hospital (TGH) needs to plan resources to accommodate the new influx of COVID-19 ICU patients. Key resources for ICU capacity include beds, physicians, nurses, and PPE. The current demand coming from two streams of patients (elective surgeries & emergencies) is expected to overwhelm the ICU capacity, but by slowing down elective surgeries, TGH can mitigate the situation. The optimal proportion of COVID to total ICU patients must be analyzed considering the impact on physicians, nurses, patients awaiting elective surgeries, and PPE. The case allows students to take the role of a hospital leader deciding on allocating capacity across resource pools and recommend an ICU action plan. -
Toronto General Hospital’s ICU Management Of The COVID-19 Pandemic - Student Spreadsheet
Student Spreadsheet to accompany product W36889. -
Toronto General Hospital’s ICU Management Of The COVID-19 Pandemic - Presentation
Presentation to accompany product W36890. -
Minespider: Building Responsible Battery Supply Chains with Blockchain
This case addresses managing critical mineral supply chains by focusing on cobalt used in lithium-ion (Li-ion) batteries and the impact of mining operations in Central Africa, particularly in the Democratic Republic of the Congo (DRC). Minespider, a Berlin-based start-up, tackled these issues with a blockchain platform. Following blockchain’s evolution since Bitcoin in 2009 and Ethereum in 2015, Minespider developed the digital battery passport (DBP). Minespider’s broad industry application highlighted its potential for tracking materials, ethical sourcing, and supply chain transparency. In 2017, Minespider focused on understanding the market, identifying ideal customers for their unique blockchain solution and partnerships, optimizing supply chain management, and showcasing blockchain’s value in this sector in order to make the most impact. -
Indian Premier League (IPL) Media Rights: Media Valuation
The Indian Premier League (IPL), a Twenty20 cricket league, underwent a transformative shift in 2022 as the IPL governing council conducted an e-auction for media rights, valuing them at US$5.64 billion. Viacom18 secured digital rights for $2.57 billion, highlighting the growing significance of online platforms. Disney Star invested $3.02 billion in exclusive TV and over-the-top rights, contributing to the IPL’s global popularity and revenue. Special packages, including weekend matches, attracted diverse investors, elevating the league to the second-highest globally—after the US National Football League. Unbundling media rights increased competition, emphasizing the elevated value of digital rights. Amidst competition between Disney+ Hotstar and Jio, strategic evaluation became crucial for the IPL’s position in the evolving sports broadcasting landscape, raising questions about global reach, digital engagement, revenue enhancement, and the pivotal role of media rights in sports property growth and valuation. -
Popeyes in China: Making Fried Chicken Fly in a Foreign Market
As one of the world’s largest fried chicken chains, Popeyes had failed twice to enter the Chinese market over a twenty-year span. In March 2023, Restaurant Brands International (RBI), the owner of Popeyes, attempted a third strike by bringing the fried chicken brand under its local joint venture, Tim Hortons International Limited China (Tims China). The responsibility of making this third attempt successful rested with Yongchen Lu, the chief executive officer of Tims China. To cultivate another world-class, fast-service brand in China, Lu faced the imperative of delineating synergy between the two distinctive brands (one in coffee and the other in fried chicken). Could he make Popeyes a success in China? -
Snaqary Snacks: Building a Start-Up Brand
Anchal Abrol and Priya Puri faced a dilemma of enticing their children to eat nutritious food. In 2019, they decided to pool all their savings to launch Snaqary. The company’s clever recipes, inspired by traditional Indian wisdom, focused on nutritious ingredients such as multigrain without compromising taste. Though organic growth met initial expectations, the time to launch the brand into the next orbit was upon them when they realized the need to generate a strong preference and pull for the brand to be able to command a position in the grocery retail system. It was March 2023, and they were planning the following year's strategy. Snaqary wanted to scale up and make the brand attractive to investors. -
Beyond Meat: Beyond an Uncertain Future
As a pioneer in the plant-based alternative meat industry, Beyond Meat had experienced rapid growth for many years, primarily driven by increasing environmental concerns and health-conscious consumers. By 2022, the company experienced several challenges, some of which were industry-wide, while others pointed to internal issues relating to operations, human resources, and its product as well as geographic diversification strategies. Its stock value had dropped dramatically during the year and one-fifth of its global workforce had been axed in an effort to save costs. Ethan Brown, the chief executive officer and co-founder, had to decide whether he should maintain the company as it is or to make a change, either subtle or drastic, to regain sales and move forward. -
Alfa Romeo: Rebuilding the Brand in North America
In March 2021, the newly appointed senior vice-president of the Alfa Romeo brand in North America, headquartered in Auburn Hills, Michigan, was facing the main task of rebuilding the brand to increase sales. Since its inception, the company had seen inconsistent sales in its efforts to capture the high-end exotic auto market. The brand’s origins in the high-performance and competitive world of auto racing emphasized its true essence of excitement, spirit, performance, seductive design, technical advancements, and seamless interface between driver and machine. Contributing to the company’s sales volatility were numerous factors, including macroeconomic forces, consequential effects of past brand managerial decisions rooted in infidelity to the brand’s origins, and a notable lack of consistent brand management or leadership that had witnessed the appointment of four brand managers over the previous decade. Alfa Romeo’s brand building success was inextricably tied to effective marketing communication. The senior vice-president had to find a way to communicate and instill the brand’s desired exotic and exciting mystique in the minds of consumers. -
Corona Confectionery Egypt: At a Crossroads - Handout
This is a handout for product W34126. -
Corona Confectionery Egypt: At a Crossroads
Alexandria Confectionery & Chocolate Company (trading as Corona), led by chief executive officer Shady Farid, grappled with a post-pandemic downturn in sales, weakened brand image, and heightened competition in the chocolate, biscuit, and chocolate spread markets. Faced with an urgent need for revitalization, Farid contemplated strategic adjustments, with an emphasis on enhanced brand perception and consumer insights. To succeed, he had to leverage the company’s existing brand and market position and focus on targeted advertising and quality representation to reclaim market share and grow revenues. Farid focused on three product lines: moulded chocolates, the Bimbo brand, and chocolate spread. How could he leverage the company’s existing positioning and brand name to increase market share and revenues? -
Brics: Introducing the Clicks!
On New Year’s Eve of 2018, Amjad Dar, head of Brics Online, is considering alternatives going forward for operating Brics Online, a business-to-consumer (B2C) e-commerce arm of Brics Pakistan (Brics). The main decision to be taken is whether Brics Online should be operated centrally (through a dedicated warehouse) or merged with stores to allow for decentralized operations. Centralized operations in the first year of Brics Online produced considerable losses due to various factors, including the lack of planning, follow-up, and resource capabilities. The managing director of Brics Pakistan, Yoso Manovo, has asked Dar to give his decision on a proposal put forward by two other experienced company personnel to decentralize Brics Online’s operations. Dar knows that his decision will impact the future of not only Brics as a retail organization but also Brics Online and its sustainability. Whatever decision Dar takes should ideally result in optimized operational costs while supporting future growth and expansion for the Brics Online venture. -
Coverfox.com: From Troubling Times to Turnaround?
The present case examines new challenges, associated risks, and the bold decisions that start-up leaders may need to make to navigate through an environment filled with volatility, uncertainty, complexity, and ambiguity (VUCA). Sanjib Jha, a seasoned entrepreneur with experience in several start-up firms, is confronted with this predicament in May 2020. Varun Dua and Devendra Rane started Coverfox Insurance Broking Private Limited (Coverfox) in 2013 as an insurtech start-up with the aim to radically change the Indian insurance market. The company’s founders quit in November 2016, leaving a leadership void. The new management continued focusing on the top line by running the business model, but they lost sight of the runway and cash burn, which put the organization’s future at risk. Coverfox wanted to be the Razorpay in the insurance ecosystem aggregator. Coverfox had already been dealing with issues such as investor exit, cash burn, and operating costs far exceeding the budgeted levels, and the COVID-19 pandemic further compounded these issues. When the existing management’s ability to turn the business around was called into question, the investors appointed Jha, an investor of Coverfox, as its chief executive officer (CEO). In May 2020, a few months after becoming CEO, Jha was faced with a decision dilemma. He had to make a firm choice- to suspend the business operations, sell it off or lower the monthly cash burn of US$1.1 million significantly thus increasing runway and continue toward break even and profitability. How can Jha, the new CEO, manage the confidence of investors, optimize cash burn, increase the runway, and envision Coverfox’s future? -
Miravo Healthcare: Marketing Resultz
In August 2022, two interns at Miravo Healthcare (Miravo) needed to present a comprehensive marketing plan for Miravo’s over-the-counter (OTC) head lice treatment product, Resultz, to two vice-presidents of the company. Resultz had not been actively advertised in recent years, and the company identified an opportunity to capitalize on an increasing need for head lice products as a result of children returning to school after the COVID-19 pandemic.