ClickDishes: Serving New Cities

內容大綱
It was early November 2017, and the chief executive officer of ClickDishes Inc. (ClickDishes), an Alberta-based food service application company, needed to consider the strategic direction of his start-up. ClickDishes had a unique value proposition and very few competitors worldwide. Its chief executive officer wanted to enter a number of new markets very quickly in order to capitalize on his company's first-mover advantage and establish the ClickDishes brand name as the default solution for in-restaurant ordering. However, his desire for growth was checked by his apprehension that rapid expansion would overextend the company's limited resources, and the knowledge that poor execution in one new city could be devastating to further growth. He had to develop a market expansion plan that suited ClickDishes' resources and capabilities but was also aggressive enough to place the firm in a dominant position against new entrants in its industry.
學習目標
This case can be used at both graduate and undergraduate levels. The case allows students to take on the role of a start-up's chief executive officer, encouraging them to use various methods of analysis to compare competing options and decide on the best market expansion strategy for this firm. Using the case, students will gain an understanding of the following:<br><ul><li>The various growth strategies that firms can adopt.</li><li>Effective marketing growth options.</li><li>The product life cycle and the "four Ps" of marketing.</li><li>Product positioning.</li></ul>
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