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Apturja Power Limited: Human Resources Analytics
內容大綱
In April 2020, the business head and the human resources head at Apturja Power Limited (APL) were anxious about the rising levels of new-hire turnover across all five power plant locations. Out of 2,000 employees hired in the past two years, half had left the organization within a year of joining. High attrition posed an issue for APL's cost-competitiveness strategy by not only increasing hiring costs but also nullifying the time and energy spent in acquainting and training employees to APL's requirements. Both department heads wanted to identify reliable indicators so that they could develop an appropriate action plan to reduce new-hire turnover and thereby strengthen APL's human capital.
學習目標
The case may be used in graduate-level courses on management development, leadership, or human resources (HR) analytics to introduce the concept of HR analytics, and the use of metrics and descriptive analytics for deriving insights and recommending action plans. In an HR management course, the case can be used to introduce data-driven decision-making and to demonstrate a data-driven approach to retaining employees. After working through the case and assignment questions, students will be able to do the following:<ul><li>Understand the concept of HR analytics and its maturity continuum.</li><li>Describe different types of metrics and calculations and their relevance for business.</li><li>Appreciate the importance of descriptive analytics in driving actionable insights.</li><li>Designate specific strategies or interventions to address people-related business problems.</li></ul>