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Atrae: Human Resources with Humanity (resubmission)
內容大綱
Atrae Inc. was a Japanese software firm providing platform matching services for job recruitment in the software engineering industry. As compared to traditional Japanese firms, Atrae adopted a unique approach to managing its employees. Instead of the rigid hierarchy and top-down management approach that typified a Japanese firm, Atrae had a flat organizational structure and heavily relied on decentralized decision-making and individual motivation. The company’s unique culture was viewed as a key driver of its business success—success that the company’s founder and chief executive officer wanted to advance with a public listing on the Tokyo Stock Exchange. However, while the public listing would allow Atrae to grow substantially, it would also necessitate formal organizational checks and balances that could harm the company’s organizational culture. Would a public listing propel Atrae to greater heights or would it result in the company’s demise?
學習目標
This case provides a window into the dichotomy that characterizes the contemporary Japanese business environment. It can be used in a graduate-level course in operations management, service operations, or organizational behaviour. The case can also be used in an undergraduate-level course with appropriate modifications to the teaching plan to avoid referencing past working experience. After working through the case and assignment questions, students will be able to<ul><li>have a deeper understanding of the organizational culture of a typical Japanese firm and how Atrae differs from such firms;</li><li>understand the relative strengths and weaknesses of centralized versus decentralized decision-making;</li><li>appreciate the underlying factors that enabled Atrae’s decentralized organizational structure to be successful; and</li><li>understand the trade-offs Atrae faces in deciding whether to pursue a public listing.</li></ul>