學門類別
最新個案
- Leadership Imperatives in an AI World
- Vodafone Idea Merger - Unpacking IS Integration Strategies
- V21 Landmarks Pvt. Ltd: Scaling Newer Heights in Real Estate Entrepreneurship
- Snapchat’s Dilemma: Growth or Financial Sustainability
- Did I Just Cross the Line and Harass a Colleague?
- Predicting the Future Impacts of AI: McLuhan’s Tetrad Framework
- Porsche Drive (A) and (B): Student Spreadsheet
- Porsche Drive (B): Vehicle Subscription Strategy
- TNT Assignment: Financial Ratio Code Cracker
- Winsol: An Opportunity For Solar Expansion
Cisco Systems Inc.: Caste Conundrum regarding Diversity and Inclusion
內容大綱
Cisco Systems Inc. (Cisco) was a modern technology company with a culturally diverse workforce. In 2008, it embarked on a plan to establish “a culture built on fairness, dignity and respect, free from bias, discrimination and negative behavior.” However, despite those efforts, the California Department of Fair Employment and Housing brought a legal claim against Cisco in June 2020 alleging workplace discrimination, harassment, and retaliation based on caste hierarchy among Indian employees at the workplace. According to the claim, the employee had brought his grievance to Cisco’s notice, but Cisco failed to satisfactorily recognize and remedy the situation. What, if anything, had gone wrong at Cisco, and what could other firms learn from Cisco’s attempts to alleviate workplace harassment, hostility, and unequal outcomes stemming from casteism?
學習目標
This case offers Cisco’s experience from the perspective of the employee filing a claim of harassment and discrimination based on caste hierarchy in a US company. The case is suitable for use in a range of undergraduate, graduate, and executive education courses or modules dealing with organizational behaviour, human resource management, inclusive and cross-cultural leadership, workplace diversity, and ethics and values in international business. After working through the case and assignment questions, students will be able to do the following:<ul><li>Recognize the challenges and possible discrimination faced by individuals coming from different backgrounds, particularly Dalits, who number 250–300 million around the world.</li><li>Using Ely and Thomas’s framework, analyze Cisco’s diversity-related initiatives and identify gaps, if any.</li><li>Explore the challenges of cross-cultural leadership.</li><li>Propose solutions for overcoming caste-based discrimination in organizations.</li></ul>