Maddison Hara: The Path to the Summit

內容大綱
In June 2021, a strategist in the Canadian offices of Summit Consulting’s products strategy group was contemplating how to improve her recognition and standing within the professional services organization. However, she believed that her ability to advance was hampered by a conflict in the relationship between her direct manager and her coach. The strategist wanted to strengthen her own relationship with her direct manager, which seemed to be suffering due to her close relationship with her coach. The products strategy group was expected to grow significantly over the next year, during which time the strategist hoped to be promoted to the position of manager. However, she worried that the conflict between her two managers would stand in her way.
學習目標
This case is intended for use in an introductory business course at the undergraduate level. It is best positioned near the end of the unit or module as a comprehensive case or exam. This case introduces the concept of internal relationships among team members within a large organization. It provides an opportunity for students to assess the decision-making process within a hierarchical structure from the view of a subordinate. The case also explores the effectiveness of leadership and how conflict at any level can have widespread ramifications.
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