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Breaking the Silence: Engaging Challenges Faced by the LGBTQ+ Community
內容大綱
Intolerance and discrimination against LGBTQ+ identifying individuals are widespread in the workplace and in academic institutions. This case explores the consequences of intolerance and offers participants an opportunity to consider and practice how individuals can use inclusive language and mindful communication strategies to deal with episodes of intolerance. Learning how to break the silence when faced with taboo or challenging topics enables people to understand other individuals’ perspectives and draw them into a shared conversation, thereby fostering understanding. <br><br>The case focuses on the prevalence of common types of microaggressions and discrimination in the workplace and in academic institutions and enables participants to consider and role-play multiple mini cases connected to queer and trans experiences based on real-life events.
學習目標
The case (and its mini cases for practise) can be used in courses or modules at the undergraduate or graduate level concerning leadership, diversity, equity, inclusion, organizational behaviour, communication, or ethics. Although the mini cases are drawn from business contexts, the case is suitable for instruction in any program. After studying the case, participants can feel more confident in their ability to reduce the prevalence of microaggressions and discrimination, while improving the degree of fairness in the world. By specifically focusing on issues faced by the LGBTQ+ community, this case is designed to complement other “Breaking the Silence” cases.