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Mumbai Dairy Company: Lessons in Motivation
內容大綱
Pete Anderson, the general manager of Mumbai Dairy Company, is facing several difficult but related challenges. Revenues and profits at the Mumbai, India–based joint venture are in decline. At the same time, worker strikes and disruptions across India have become a major issue. Internally, employees seem to be unmotivated and many—particularly Anderson’s direct reports—appear to be taking him for granted. Employees blame seasonal conditions as the cause of waning performance. Others are complaining that their compensation is too little given the contributions they are making. Anderson needs a plan of action for his upcoming meeting with his Singapore-based boss.
學習目標
This case was written for a section on motivation in a graduate-level international management class or in an executive program that focuses on leading change in a cross-cultural environment. After working through the case and assignment questions, students will be able to do the following:<ul><li>Develop a more complete understanding of the nature of motivation and the role it plays in effective leadership.</li><li>Explain the cultural variations in the determinants of motivation.</li><li>Diagnose motivation problems and outline how to elevate the motivation and performance of others.</li></ul>