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Employee Advocate or Company Custodian: Choosing Sides in a Sexual Harassment Case
內容大綱
In October 2019, the director of human resources at SMP India Design Centre had a difficult situation to address. She had received a sexual harassment complaint against a senior team member from two female employees, both of whom were relatively new in the organization. Acting promptly based on the organization’s procedures manual and policies, the director initiated an enquiry. A detailed investigation found the accused guilty of gross misconduct. However, the surprising punishment handed down by the organization was only a warning letter. It seemed that taking any other action would go against the company’s best interests. The director of human resources felt torn between her responsibility to provide a safe and positive workplace for employees versus being a custodian of the corporate brand and public image. But how could she ensure a healthy working environment if the company ignored serious issues such as sexual harassment against its own employees? Should she fight the company’s ruling and provide her own advice to employees? Would her loyalty to the organization be questioned if she decided to support the two victims of sexual harassment?
學習目標
This case is suitable for courses on organizational behaviour and human resources management, at both the undergraduate and graduate levels, for topics such as sexual harassment, power, and influence in the workplace, especially in respect to the role of human resource professionals. After working through the case and assignment questions, students will be able to<ul><li>appreciate the complexities in dealing with sexual harassment issues in organizations;</li><li>understand the organizational and personal implications of sexual harassment in the workplace;</li><li>identify mechanisms to create awareness and prevent incidents of sexual harassment in the workplace;</li><li>appreciate the dilemma for human resource leaders in handling situations where organizational and individual interests may not be aligned.</li></ul>