學門類別
最新個案
- Leadership Imperatives in an AI World
- Vodafone Idea Merger - Unpacking IS Integration Strategies
- V21 Landmarks Pvt. Ltd: Scaling Newer Heights in Real Estate Entrepreneurship
- Snapchat’s Dilemma: Growth or Financial Sustainability
- Did I Just Cross the Line and Harass a Colleague?
- Predicting the Future Impacts of AI: McLuhan’s Tetrad Framework
- Porsche Drive (A) and (B): Student Spreadsheet
- Porsche Drive (B): Vehicle Subscription Strategy
- TNT Assignment: Financial Ratio Code Cracker
- Winsol: An Opportunity For Solar Expansion
Chem-ARC: Playing the Blame Game
內容大綱
The turnaround coordinator at Chem-ARC Industries (Chem-ARC) had to solve a dispute involving multiple stakeholders within the Turnaround Scheduling and Planning Department. Chem-ARC had been only two days into a company-wide shutdown when a delay on the plant floor sent the outage schedule into disarray. Members of the department started to blame one another for the issues Chem-ARC was facing. With a group of disgruntled employees, a costly problem that urgently needed fixing, and a senior management team pressing for answers, the coordinator had to find a way to improve teamwork within her department while conveying to upper management that she was capable of her position as leader.
學習目標
This case is recommended for the organizational behaviour module of an introductory business course at the undergraduate level. After working through the case and assignment questions, students will be able to do the following:<ul><li>Evaluate how subcultures within a department can deviate from the company’s intended culture.</li><li>Diagnose issues with company structure as a fundamental reason for breakdowns in communication.</li><li>Identify root causes and differentiate between a problem’s symptom and its underlying cause.</li><li>Use diagnostic organizational behaviour tools within the concepts of leadership, power, and influence and motivation to understand why organizations fail in reaching their true potential.</li><li>Understand accountability and identify where fault lies within an organization.</li><li>Conduct an analysis and propose short- and long-term strategies for reaching some ideal outcome.</li></ul>