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Employee Poaching at Cognizant: Talent Management in the Highly Competitive Market
內容大綱
On December 27, 2023, major daily newspapers in India reported that two information technology (IT) giants, Infosys Limited (Infosys) and Wipro Limited (Wipro), had accused their competitor Cognizant Technology Solutions Corporation (Cognizant) of “unethical” employee poaching. Although it was not unusual for employees to transition between companies in the IT sector, in 2023 Cognizant had hired more than 20 senior employees from its competitors. This poaching controversy was fuelled by IT firms’ need to hire and retain top talent, and it raised several critical questions: What should Cognizant do to create a more robust talent pipeline that would not require employee poaching? What should Infosys and Wipro do to address the concerns raised by Cognizant’s employee poaching? And how can employee poaching affect individuals and companies?
學習目標
After working through the case and the assignment questions, students will be able to do the following:<ul><li>Describe the intricacies of the talent market within the context of intense and competitive conditions.</li><li>Develop an understanding of employee poaching in the context of human resources.</li><li>Understand the ethical considerations of the parties involved.</li><li>Propose strategies companies can use to retain talent and engage employees.</li></ul>