學門類別
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Johnson & Johnson Company (A)
內容大綱
The manager of human resources wonders what disciplinary actions he should recommend to the vice-president of human resources in a case of assault. He learns that a maintenance technician assaulted a fellow technician and the situation is complicated by the fact that the assailant is a mentally challenged employee. The conflict arose as the result of a misunderstanding. Subsequently, the assailant's actions stunned his co-workers as well as the human resources manager.
學習目標
<ul><li>To investigate employee assistance programs (EAPs) - their importance and their effect on profitability.</li><li>To investigate employees with special needs - their integration, training, special needs.</li><li>To investigate the reactions of existing employees to those with special needs.</li><li>To understand corporate culture and group behaviour.</li></ul>