學門類別
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內容大綱
Management must decide what action to take with a small telemarketing operation that is about to vote on union representation. If employees vote in favor of a union, the operation would become the first business unit to be represented by a union. Closure of the plant is an option to be considered. The mostly Hispanic workforce becomes an additional consideration in the (B) case, 9A97C002.
學習目標
<ul><li>This case can be taught in an Industrial Relations course in the context of lessons regarding the organizing process and employer unfair labor practices.</li><li>It can also be used in a Strategy course to explore issues concerning managerial action in the context of significant constraints.</li><li>This case could also be used in a Global Environment of Business or Business-Government Relations course to explore the impact of extranational institutions on management decision making.</li></ul>