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Office Design Partners (Thailand) Ltd.
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The managing director and operations director of the manufacturing arm of a joint venture were experiencing severe difficulties. Transferred three years ago, they shared management responsibilities with other expatriates. The workforce was predominately locals. The performance of the company was not meeting expectations of either of the joint venture partners, a problem especially acute for the managing director, whose father was chairman of the partner's holding company. Problems included high turnover, changing roles with the recent departure of a firm originally in a 3-way partnership, intercultural communications and general confusions as to what to do.