Space Shuttle

After the successful Apollo series NASA formulated a new vision for the space program, incorporating a space station and guaranteeing routine access to space via a reusable space shuttle. In 1986, the space shuttle design included two solid-rocket launchers which required the use of O-rings to seal the joints. After each launch the launchers were retrieved, inspected and possibly reused if they did not display evidence of O-ring distress. The space shuttle Challenger had flown 9 successful missions into space and was gearing up for its tenth with great fanfare due to NASA's successful public relations program, The Teacher in Space Program. The evening prior to the January 28, 1986 launch saw representatives from the Kennedy Space Centre, the Marshall Space Flight Centre and contractor Morton Thiokol participate in a 3-hour teleconference to discuss if the predicted low temperatures would have any effect on the expected performance of the O-rings. In addition to the statistical analysis of the historical O-ring failure, the stakeholders needed to communicate their results in the appropriate flow of information.

• Organizational Structure
• Organizational Behaviour
• Human Resources Management
• Communicating Quantitative Reasoning
• Decision Making