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Kering: Luxury in the Digital World?
內容大綱
Since 2005, the chief executive officer of Kering, a conglomerate headquartered in Paris, has successfully streamlined the company’s business strategy to concentrate on luxury goods and sporting and lifestyle brands —including Gucci, Yves St-Laurent, Stella McCartney, Alexander McQueen and Balenciaga, among others — through selling off non-related businesses. By 2012, the company was more focused than ever before but was sluggish in one key aspect — its online presence. Like most competitors within the luxury industry, it was struggling with how it should capitalize on the benefits of a web presence, trying not to stray away from the luxury strategy of its brands. Kering recognized the importance of growing online, but needed to come up with an ideal approach to successfully grow the digital presence of its luxury brands.
學習目標
The primary use of the case is within the marketing strategy framework used in undergraduate marketing courses to achieve the following objectives: <ul><li>To provide a focus on the personal luxury industry, the unique business environment of the industry and the key success factors for operating within the industry.</li><li>To discuss brand image, brand positioning and luxury customer segments and their impact on business decisions around distribution channels.</li><li>To examine issues of globalization and the impact of technology on operations.</li></ul>