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零售巨人的轉身──家樂福（Carrefour）
近年來，零售業市場環境面臨大變革。原本就競爭激烈的實體量販、零售通路都面臨挑戰，以產品與價格為導向的發展策略顯然沒辦法在實體通路中生存。家樂福透過實體賣場的翻新、格局的改裝、貼心的服務等方式，創造不同的消費者有感體驗，重新贏回消費者的心，也讓消費者重新認識家樂福。