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This note describes sampling and t-tests, two fundamental statistical concepts.

This Note has two parts. The first part (A) explores how US private equity firms are incorporating ESG (Environmental, Social, & Governance) factors and impact objectives into their investment strategies and firm practices. It is based on publicly available information and on interviews with representatives from leading firms, limited partners (LPs), academic experts, and relevant nonprofit organizations. The note begins with background on the PE industry. It then examines why and how firms are incorporating ESG and impact objectives, identifies the barriers to integrating these objectives more fully, and summarizes some areas of possible improvement. The second part (B) offers suggestions for offers suggestions for roles various constituents can play in advocating for improved ESG and impact efforts in the PE industry.

This is the second part of a two-part note. The first part (A) explores how US private equity firms are incorporating ESG (Environmental, Social, & Governance) factors and impact objectives into their investment strategies and firm practices. It is based on publicly available information and on interviews with representatives from leading firms, limited partners (LPs), academic experts, and relevant nonprofit organizations. The note begins with background on the PE industry. It then examines why and how firms are incorporating ESG and impact objectives, identifies the barriers to integrating these objectives more fully, and summarizes some areas of possible improvement. The second part (B) offers suggestions for roles various constituents can play in advocating for improved ESG and impact efforts in the PE industry.

This technical note describes the problem-solving process known as A3 Thinking through the lens of an individual's weight-loss efforts. The story is easy to understand and shows how the A3 process can be integrated into one's personal life. The note details the A3 process steps of current condition, target condition, root-cause analysis, countermeasures, implementation, and standardize and sustain. It allows the student to see an easily identifiable and approachable application of the technique.

Discusses some issues for instructors to consider when teaching on-line classes. Covers the topics of discussion questions, "blackboard" plan, document sharing, use of spreadsheets and frameworks, the role of teams, and grading.

This note describes how the behaviors of competitive buyers and sellers interact to determine market outcomes-the price at which a product is sold, and the quantity of a product that is exchanged. It begins by defining supply, demand, and market equilibrium. It then derives firms' supply curves from its marginal cost curve, and demonstrates how the firm's optimal production decision depends on the market equilibrium price. Finally, it shows how different factors that affect the market also affect a firm's production decision.

The issue of gender diversity on boards has received increased attention in U.S markets over the past few years. In 2018, California introduced a law which required boards of U.S-listed firms with headquarters in California to include at least one female director by the end of 2019, and at least two by the end of 2021. In December 2020, Nasdaq asked the Securities and Exchange Commission to approve new diversity rules where the goal is to have boards of firms listed on Nasdaq have at least one female director and at least one underrepresented minority or LGBTQ+ director. However, such initiatives have invited criticism from various market participants, who argue gender quotas could violate the U.S. constitution because they could force companies to turn down a male board candidate or displace a male board member based on his sex. However, countries like Norway endorsed gender quotas more than a decade ago. What can we learn from Norway's actions? This note discusses the views from four prominent male and female executives and board members from the Norway business community on the quota law a decade after its legalization. They point out both challenges faced, and benefits gained by companies from this law. Students can debate the pros and cons of quota laws by drawing from the views and experiences of these executives, and can discuss the merits of corporate diversity quotas in the U.S.

This technical note explores the concepts of marketing as a ploy, promotion and position. To build a sustainable business, where customers return and spread positive word of mouth, one must satisfy customers as well as ensure an adequate profit margin for the firm. This is simpler said than done. From this perspective, marketing is fundamentally about seeking a unique competitive position in the industry for the firm's offer.

This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their decisions regarding sales strategy based on different customer bases. The case discusses the firms Atlassian, Basecamp, and Slack.

Leaders use seven leadership skills in conceiving and managing change projects, whether innovations in established organizations, culture and process changes, or entrepreneurial ventures for industry or social change. The skills leaders need are different at various phases of change projects. Offers details and also discusses the rhythm of change and resistance to change. Supported by examples drawn from empirical research.

Over a 10-year period, from 2008 to 2018, Indian tire production increased from 80 to 180 million units. Indian tire companies were thriving and investing heavily abroad. Four Indian tire companies were among the top 30 tire makers in the world. Although India was expected to experience high or hyper-growth in tire manufacturing, growth at such a fast pace brought uncertainties and risks. In addition to competition from low-cost tires imported to India, the industry was challenged by volatile pricing for the raw materials used in tire production, government initiatives that were having unintended consequences on tire sales, environmental considerations, and protectionism in India's largest export markets. What strategies did the industry need to reach profitability despite the ups and downs of the supply market, its dependence on large customers, changes in government policies, and environmental protection initiatives?

The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today's data-driven marketplace. This note explains the value of examining customer metrics, such as retention rate, revenues, and social influence (k-factor), on an ongoing basis by conducting a cohort analysis. Such an analysis segments customers using one or more criteria, and tracks the behavior and performance of each of these segments over time. Using several instructive examples, the presentation highlights the benefits of running a cohort analysis for deriving a deep understanding of customer trends. Moreover, the examples expose the pitfalls that arise from not accounting for segment characteristics (such as when a customer joined, from what media vehicle they were acquired, how heavily they use the product, etc.) and not paying attention to the evolution of customer metrics over time. The implications of conducting a cohort analysis for firm strategy and for determining customer lifetime value (CLV) are discussed.

This brief note provides a description of the A3 report, a classic problem-solving methodology associated with the Toyota Production System. A3 thinking may be used for many activities, including problem solving, proposal writing, and status reporting. The six elements of an A3 report are described briefly.

This note describes what leader character is, how leader character differs from leaders’ personality traits and universal values, and how leader character relates to an organization’s culture. Using Schein’s classic definition of organizational culture, the note explains how leaders’ strength of character can help to shape a culture of excellence. The note also follows Galbraith’s model of organizational design to relate leaders’ character to organizational-level constructs, such as strategy, structure, people, rewards, and processes.

This technical note explains how to account for leases under Accounting Standards Codification 842. This new addition to US generally accepted accounting principles became effective for fiscal years beginning after December 15, 2019. The note provides broad treatment for how a lessee will account for a short-term, operating, and financing lease, and how a lessor will account for short-term and sales-type leases with and without manufacturing profit. The intent is to provide a brief overview of lease accounting. As such, it is most appropriate for MBA or finance students who need to understand the broad effects of leases on the balance sheet, income statement, and statement of cash flows.

An impact assessment enables organizations to assess the wider impact of their activities on stakeholders, beyond the financial impacts. By assessing all impacts, managers can make better decisions, leading to a more positive impact; reduce their organizations’ negative impacts; and identify creative ways to capture the social and environmental value their organizations create. Organizations can undertake an impact assessment on themselves or on organizations in which they invest or plan to invest. This note explains the fundamentals of impact assessment, including what an impact assessment is, how to assess impact, and the main frameworks used to assess impact.