• Alberto Mora and the Costs and Consequences of Torture

    Alberto Mora's time as General Counsel of the Navy from 2001 - 2006 greatly influenced his mission to illuminate the policy consequences of torture. Mora's drive to restore the nation's awareness and conscience against torture was gaining traction. Prominent stakeholders, including leaders in the military, government, NGOs and academia, supported his project. Moving forward, Mora knew that he still faced a number of critical challenges. What vehicles could he use to increase the project's reach and restore the nation's understanding of the costs and consequences of torture? How could he ensure that his project would survive the fluidity of public opinion? Perhaps most challenging, he had to collect meaningful data, which meant soliciting politically sensitive information.
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  • Reimagining Capitalism: Towards a Theory of Change

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  • Eastman Kodak Company: Restructuring a Melting Ice Cube, Spreadsheet Supplement

    Spreadsheet supplement for case 216006. In May 2013, senior managers of GSO Capital Partners, an $80 billion credit-oriented investment firm owned by The Blackstone Group, are considering what to do next with their investment in the senior secured debt of Eastman Kodak Company. Once a great company and an icon of American business, Kodak had fallen on desperately hard economic times as its traditional business of manufacturing cameras and photographic film had all but disappeared with the rise of digital photography, causing its annual revenues to plummet from $13 billion to $6 billion, and its stock price to fall by 95%, between 2003 and 2011. Having taken various positions in Kodak's debt during the previous four years, GSO is now faced with a major decision. Under the company's recently proposed plan of reorganization, secured creditors were to be given 85% of the company's common stock, but unsecured creditors objected to the plan. Now, six months later, GSO has brought an amended plan to the table, under which it would commit to backstop a $406 million equity rights offering that would be made directly to all the unsecured creditors. This offer might bring the objecting creditors on board, but could also require an additional large capital commitment by GSO, which was already heavily invested a highly troubled business that many viewed as a "melting ice cube."
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  • Preparing a Concession Bid at TAV Airports Holding, Spreadsheet Supplement

    Spreadsheet supplement for case 216054. In 2013, TAV Airports Holding prepared a bid for the concession to build and operate the third Istanbul airport. This process involved input from various parts of the firm with operating and financial expertise. Burcu GeriÅŸ, the CFO of TAV Airports Holding, and her team created a model to evaluate the opportunity and formulate a bid.
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  • Preparing a Concession Bid at TAV Airports Holding, Exhibit 7 Supplement Model

    Exhibit 7 supplement model for case 216054. In 2013, TAV Airports Holding prepared a bid for the concession to build and operate the third Istanbul airport. This process involved input from various parts of the firm with operating and financial expertise. Burcu GeriÅŸ, the CFO of TAV Airports Holding, and her team created a model to evaluate the opportunity and formulate a bid.
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  • Hopital Universitaire de Mirebalais, Partners In Health in Haiti

    The case describes the application of time-driven activity-based costing (TDABC) at a new tertiary hospital operated by Partners-in-Health in Mirebelais, Haiti. A project team mapped the clinical processes for use in estimating the direct costs of personnel, equipment, and facilities for obstetric and breast cancer care. The accurate cost information revealed opportunities to optimize resource-utilization and reduce costs by establishing more efficient sterilization procedures and task-shifting administrative responsibilities away from high-cost physicians. It would also potentially be used for budgeting and to propose new payment models with Haiti's Ministries of Health and Finance.
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  • The Pebble Mine (A): Role Play

    Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (B): Alaska's U.S. Senator

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (C): Chairman of the Bristol Bay Native Association

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (D): Northern Dynasty

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (E): Rio Tinto

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (F): U.S. Environmental Protection Agency

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • The Pebble Mine (G): Wild Salmon Center

    Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize it. There was just one catch; the Pebble deposit was located in the headwaters of one of the richest salmon hatcheries in the world. Corporations, government agencies, and public interest groups clashed during the first few months of 2014 concerning not only whether the Pebble Mine should be developed but also who had the authority to make that decision.
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  • UFO Moviez Flying in the Digital Cinemaspace in India

    Founded in 2005, UFO Moviez India Limited (UFO) was the largest satellite-based digital cinema distribution company in the world by late 2012. Within a few years of its inception, UFO had established a differentiated platform-based business model that offered benefits to the entire film industry ecosystem of distributors, exhibitors, advertisers, and audiences. The company had spread rapidly to movie theatres across India but was about to face saturation if the growth of new movie theatres was not faster than the company's own growth. Thus, UFO had two choices to increase revenue: maintain its current strategy or explore alternative revenue sources using the same business model. In addition, there was always the threat that a new firm could copy UFO's technology and business model at a lower cost. Thus, UFO needed to devise a strategy to counter competition, while also implementing one of its two options for growth.
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  • Fotonation Carving its Niche or Buidling on the Shoulder of Giants

    In 2014, FotoNation, an international venture previously located in Ireland, produced innovative solutions for digital photography from its headquarters in California. At the core of FotoNation’s technology were its proprietary algorithms, which were embedded in software and used in over 2 billion digital devices such as the cameras in smartphones. The company placed an emphasis on research, and it had its research and development units in Romania, Ireland, and the Western United States. However, after being acquired by Tessera Technologies in 2008, FotoNation had to relocate its top management team from Ireland to the headquarters of Tessera Technologies in the United States. FotoNation’s management had some difficult decisions to make in light of the acquisition. How would a research-based product fit into the grand scheme of Tessera Technologies? How would FotoNation compete with larger industrial players, while coping with the relocation of its top-tier staff?
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  • Perfect Planning

    Defining a perfect day is a powerful way of getting employees focused so that they can achieve profoundly new performance. This article examines this simple, practical approach to improving performance and helping organizations clarify what needs to happen to prepare for sustained, long-term change. Companies that have succeeded with the perfect-day approach have taken four steps. First, leaders have aligned senior management around a definition and measures of the perfect day. Next, leaders have worked with managers to generate area- and team-level goals that, if met, would produce the desired improvements. The third step is honing in on the workforce behaviours critical to attaining the perfect day. The fourth step is aligning leadership behaviours across the organization to ensure that the right consequences exist to help motivate the desired behaviours. <br><br> Focused as they are on long-term strategies and short-term operational plans, leaders often think it’s enough to train people, tell them what to do, and give them some tools — but it isn’t. Decades of research in behavioural science have shown that nothing really changes until behaviour changes, and the right kind of behaviour change doesn’t happen on its own. To achieve sustained performance, leaders often look to the latest trend, methodology or technology. Yet the most effective path to superior execution is simpler. Focus employees on a few key good behaviours, and align the organization around performing them. Over time, as you increase the number of perfect days, you’ll become more skilled at aligning your employees to improve their execution. You’ll come to master what lies at the core of any successful change in an organization’s operations: behaviour.
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  • Being Monica

    In this Ivey Business Journal Q&A, Monica Lewinsky — former White House intern and “patient zero” of online harassment — talks with Ivey Professor Gerard Seijts about what it takes to survive shame and bullying on a global scale. She offers two important considerations for victims of public humiliation. First, many people — those bullied and otherwise — suffer from shame or some form of public humiliation, and there is no reason to suffer in silence. Second, victims should know that they can survive the shaming. Resilience, she says, is like a muscle that can be built up. It may be safer to remain silent in the short term, but allowing others to define you exacts too high a price — both psychologically and socially. In her time of need, Lewinsky had a network of support, including family, close friends and professionals. Such a core group of people in one’s real life is the best defense against being humiliated online. Finally, she says, we need a cultural revolution when it comes to empathy and compassion in our society. More people need to click with compassion. When content providers earn advertising dollars from clickbait, they are encouraged to offer more articles rooted in shame and public exposure. Every time people click on gossip, or an article celebrating a public shaming, they are “feeding the beast.”
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  • YG Entertainment: Inside the Korean Pop Music Factory (A)

    YG Entertainment (YG) is the second largest entertainment company in the South Korean pop music (K-pop) industry, and has experienced rapid growth while maintaining a profit margin of over two times the average profitability of top U.S. record labels. The case examines how YG and other K-pop entertainment companies have developed a unique system to produce a competitive advantage in an industry that typically experiences high failure rates and substantial uncertainty regarding the success of artists. The, founder and chairman of YG, must decide the company's next steps for growth, and whether Japan, China, or the United States will be the most promising for YG's future success. The song Gangnam Style was created by YG artist PSY. Also see case supplement 9B16M010.
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  • YG Entertainment: Inside the Korean Pop Music Factory (B)

    Supplement to 9B16M009.
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  • Finding the Right Role for Social Media in Innovation

    Social media success stories have highlighted the impact social media can have on companies'fortunes. Yet the authors argue that there is a significant opportunity that isn't being realized: utilizing social media to support innovation and new product development. Consultants and academics alike have touted social media as a vehicle for developing customer insights, accessing knowledge, cocreating ideas and concepts with users, and supporting new product launches. Yet despite this promise, the authors have found that the expected positive results are frequently not realized in practice. Although some companies have been able to use social media to develop new insights that lead to successful new products, many others simply do not know how to utilize social media for innovation. Some get distracted by the diversity of input and listen to the "wrong audience."Nevertheless, the authors believe that social media provides a game-changing opportunity for companies that learn how to develop clear strategies and objectives. Analyzing data on the social media practices of large global companies as they relate to new product development, the authors found that for the companies that jumped on the bandwagon and invested in social media initiatives without having a clear strategy, the right skills, or sufficient knowledge frequently did not achieve the results they were looking for. Those that utilized social media sources exclusively to search for technical information saw no improvements in new product development performance; in fact, the effect on performance for these companies was often negative (due to information overload and the complexity of processing such information). The companies that benefited the most from using social media for new product development were companies that used social media in every stage of the new product development processes; they built organizational processes and structures to support new product development activity.
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