Although extroverted leaders have important strengths, in certain situations an introvert may make the better boss. This research suggests that the extrovert's tendency to take over discussions may stifle the ideas of his or her subordinates; whereas introverted leaders tend to listen more carefully and show greater receptivity to suggestions, making them more effective leaders of proactive teams.

Don't reject those overqualified applicants out of hand. New research shows that overqualified workers tend to perform better than other employees, and they don't quit any sooner.

Ever wonder why you just "click" with some people? There's actually a neural basis for that feeling. In good communication, the listener's brain activity begins to mirror the speaker's brain activity. The stronger the resemblance, the higher the listener's comprehension. By studying this uniquely human phenomenon, we could learn how to change other people's minds-literally.

The modern workplace may have made progress toward achieving work-life balance, but many issues remain. They include stress on the job, the underutilized potential of working remotely, the division of labor at home, and pay equity for women.

Managers attempt to make sense of their environment and predict what will result from their decisions. The problem is that there's plenty of random noise in competitive environments, so rewarding or penalizing managers on the basis of outcomes is a mistake. This column offers four ways companies can create more effective reward systems, helping managers to make better decisions.

How the eight sales types perform, and how managers can get the most out of each.

Kiai Marketing Group is a start-up advertising company providing innovative marketing solutions to businesses in London, Ontario. The company's first undertaking is aimed at reaching the post-secondary student demographic by attaching a business's advertising to laptop computers by means of a laptop "skin." The proprietor needs an overall strategic marketing plan to secure his first client. The proprietor must decide what clients to target, how to reach the student market, what to charge clients and what to pay the team of students displaying the laptop skins.

The case analyzes the response of the non-users of shampoo in an emerging environment, namely India. The non-users belong to the lower end of the socio-economic spectrum and they respond with their perceptions about the category of shampoo and well-known brands. The entrepreneur's challenge is to obtain the insights, analyze the attitude of the non-users towards the category and brands, and prepare a strategy to position a new brand of shampoo (Super brand) in the Indian mass market.

La Fageda is a manufacturer of high-quality, naturally-made yogurts in northern Catalonia, Spain. La Fageda is substantially different from its main competitors such as multinational Danone in that it is a 270-person workers' cooperative with 60 percent of its membership made up of mentally disabled individuals. Since its establishment in 1982, the organization has aimed to integrate the mentally disabled by providing meaningful jobs and dignified salaries. As of March 2010, La Fageda has opened up a new production facility to make ice cream in an urban area outside of its well-known agricultural farm. Students are faced with understanding La Fageda's business model and how it competes against multinationals.

The AIG Board underwent significant restructuring after the company was bailed out by the U.S. government in September 2008 in the midst of the financial crisis.

The case analyzes the response of the non-users of shampoo in an emerging environment, namely India. The non-users belong to the lower end of the socio-economic spectrum and they respond with their perceptions about the category of shampoo and well-known brands. The entrepreneur's challenge is to obtain the insights, analyze the attitude of the non-users towards the category and brands, and prepare a strategy to position a new brand of shampoo (Super brand) in the Indian mass market.

<p style="color: rgb(197, 183, 131);"><strong> AWARD WINNER - MENA Business Cases Award, European Foundation for Management Development (EFMD) Case Writing Competition</strong></p><br>The Chabros International Group case examines how a Lebanese multinational wood company confronts a drastic drop in its largest subsidiary's sales after 2008's global economic crisis. Antoine Chami, Chabros's owner and president, was reviewing his company's 2009 end-of-year financial statements and, in particular, a 30 per cent drop in sales in Dubai. In 2007, a year before the global economic crisis, Chami had invested more than $11 million to acquire and expand a sawmill in Serbia to meet Chabros's growing lumber sales demand. With a much higher capacity to produce lumber and a much lower probability to sell it, Chami had to decide what to do to overcome this challenge. Should he close parts of his Serbian sawmill? Should he try to boost his company's sales to use all of his sawmill's available capacity? If so, should Chabros try to increase sales within the countries where it already operated (UAE, Saudi Arabia, Qatar, Oman, Egypt) or should it expand into a new country (Algeria, Bahrain, Iran, Iraq, Jordan, Kuwait, Libya, Syria, Tunisia)? Would Morocco, among other countries, be the best country to expand into? Was it the right time to embark on such an expansion?

By 2009 Hikma Pharmaceuticals operated 13 manufacturing plants in 8 countries of which 5 were approved by the U.S. Food and Drug Administration. Hikma tracked its sales revenues over the period to show from where the largest contributors were from...

This case describes the international expansion plans of the second largest grain producer in Latin America, Los Grobo. Based in Argentina with US$550 million in annual sales, Los Grobo also operated in Brazil, Uruguay, and Paraguay--usually with local partners. Los Grobo had an unusual business model: it did not own land nor farm machinery. Instead, it created a network of partnered producers and suppliers. In other words, it outsourced as much as possible. CEO Gustavo Grobocopatel believed that Los Grobo's network model was the best way to work within "farming's new paradigm," in which knowledge and technological advancements were farmers' most important tools.

ABB, a power and automation Swiss engineering company had to decide if they wanted to be even more integrated into the Chinese economy, ABB's biggest market, or if they should instead increase their presence in other emerging markets such as India and Brazil.

Anna Frisch had tried to initiate change at Aesch AG, a large global provider of medical devices for the healthcare industry. As a marketing director, she had identified major shifts in German healthcare which demanded that Aesch changed its ways of approaching customers. Instead of targeting the specific needs of doctors in hospitals, Aesch should address the new decision makers: the CEOs, CFOs, or CIOs of hospitals, who followed a different buying logic.

Avion Chemicals has approached Artemis Controls regarding the purchase of an Artemis smart valve to manage the highly volatile phenol in its production process. Although an existing valve could be used, discussions lead to the possibility of designing a new and potentially much improved valve. Time, engineering, and software constraints make the valve-redesign project a risky endeavor. The tension between delivering the old valve and developing the new valve is centered on the marketing opportunity and financial risk. The A case decision can be structured with a basic decision diagram, but the analysis cannot be completed because likelihood statements are presented as "weasel words." In addition to the alternatives presented in the case, students might propose several risk-reducing possibilities: delivering the standard valve if the new valve is only moderately successful, delivering the standard valve if the software development is extended, reframing the price structure for the resultant new valve, and proposing a contingent contract with the software developer. The A case is a modification of "Orion Controls (A)" (UVA-QA-0480). The probability statements of Orion have been replaced by the weasel words of Artemis. This modification allows the discussion to be less "numbers" oriented, more structural, and more strategic.

The Chabros International Group case examines how a Lebanese multinational wood company confronts a drastic drop in its largest subsidiary's sales after 2008's global economic crisis. Antoine Chami, Chabros's owner and president, was reviewing his company's 2009 end-of-year financial statements and, in particular, a 30 per cent drop in sales in Dubai. In 2007, a year before the global economic crisis, Chami had invested more than $11 million to acquire and expand a sawmill in Serbia to meet Chabros's growing lumber sales demand. With a much higher capacity to produce lumber and a much lower probability to sell it, Chami had to decide what to do to overcome this challenge. Should he close parts of his Serbian sawmill? Should he try to boost his company's sales to use all of his sawmill's available capacity? If so, should Chabros try to increase sales within the countries where it already operated (UAE, Saudi Arabia, Qatar, Oman, Egypt) or should it expand into a new country (Algeria, Bahrain, Iran, Iraq, Jordan, Kuwait, Libya, Syria, Tunisia)? Would Morocco, among other countries, be the best country to expand into? Was it the right time to embark on such an expansion?

Pay and promotion discrimination for women continues in the United States. Women earn less than similarly qualified men, tend to work in occupations and job titles that pay less, and are underrepresented in senior management ranks, including CEO and board positions. Although the extent of gender-based career discrimination has declined somewhat over the past several decades, its persistence raises fundamental questions as to why women are apparently disadvantaged. This note seeks to understand women's underrepresentation in senior management ranks by exploring the relationship between gender and power dynamics. An important question about attaining power is how the rules of the game differ, if they do, for men and women. If the rules are different or operate in ways that disadvantage women, what should or could women do to build a path to power? There is extensive research on women's attaining positions of power and also quite a bit of evidence to understand the underlying mechanisms that partly explain why women are, on average, not as successful as similarly qualified men in getting to senior level positions or earning comparable salaries. This note reviews some of the most relevant data on these questions. It provides a brief summary of the existing social science theory and evidence that helps elucidate the interrelated issues of gender, power, and career success.

The case illustrates the venturing decisions, processes and outcomes of two recent MBAs who design and launch a clean technology (cleantech) start-up venture. The case asks students to compare and contrast the clean technologies available, discuss their pros and cons, and articulate a compelling business proposition.<br><br>The case illustrates the tensions, trade-offs and adaptation challenges involved in designing a clean technology venture in a changing regulatory, funding and competitive context (Ontario, Canada, 2006-present). The multiple decision points in the case have the students critically and iteratively assess the prospects of clean technology ventures and the evolving interface between technology and strategy in Canada's emerging clean energy sector. Beyond understanding the specific challenges faced by the venturing team, students are asked to grapple with the controversies and priorities for Canada's environmental policies in the energy sector, discuss competitive tension or symbiotic relationships between incumbents and disruptors, and actively align new venture design and strategy with a rapidly morphing regulatory, technological and competitive environment. The case discussion also opens up a broader platform for exploring the role of incumbents and disruptive business models in informing provincial and national responses to climate change, and, more generally, the role of cleantech venturing and venture capital in fostering climate change readiness and greener energy solutions.