• London Jets - TN Supplement

    Excel spreadsheet for teaching note 8B02A22.
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  • Hewlett-Packard (A)

    Since its controversial merger with Compaq, Hewlett-Packard had been under pressure by analysts and some stockholders to divest itself of its low-margin PC business. For CEO Carly Fiorina and others on HP's management team, however, PCs seemed integral to the company's broader strategy of becoming more customer focused. In May 2004, with HP's stock substantially undervalued, Mike Winkler, HP's chief marketing officer, was asked to weigh in on the company's PC strategy going forward. Could HP serve its customers better with PCs or without them? And if HP stayed in PCs, how should the company price them?
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  • Developing and Marketing a Blockbuster Drug: Lessons from Eli Lilly's Experience with Prozac

    In 1987, Eli Lilly began to market Prozac, the first available drug in a new class of psychotropic drugs called selective serotonin reuptake inhibitors (SSRIs). Prozac, and other SSRIs that followed it, revolutionized the treatment of depression and changed the philosophy and practice of psychiatry. It allowed depression to be treated by nonpsychiatrist physicians, substantially increased the number of depressed patients who had access to treatment, and lowered the cost of treating depression and other mental illnesses. Prozac quickly became the biggest selling drug in the history of the pharmaceutical industry. Explores the history of Prozac and the factors that combined to make it the best-selling drug of all time. Provides a brief history of depression and the theories that led some scientists to pursue SSRIs. Covers Lilly's uncertain development of Prozac, the thoughtful marketing that went into the launch, and the company's post-launch marketing strategies as the drug became widely used. Emphasizes the management difficulties, including product lawsuits and patent expirations, generated by blockbuster drugs.
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  • China's Home Appliances Industry 2004

    Describes the landscape of China's home appliances industry and its competitive environment in 2004. Depicts industry characteristics and new developments, including technology, distribution, and marketing. Also profiles the major local and foreign players in the market, analyzes major industry issues, and provides insights into the future development of the industry.
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  • Transland Shipping: Dealing with Cross-Border Logistics Barrier

    Hong Kong logistics companies are facing increased competition from the Chinese mainland operators, particularly in cross-border logistics business in the Pearl River Delta region. Examines the cost structure of Transland's (a Hong Kong-based third-party logistics operator) cross-border trucking operation, the inefficiencies captured in the logistics pipeline, and the cargo and sea trade challenges facing Hong Kong.
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  • UAL, 2004: Pulling Out of Bankruptcy, Spreadsheet

    UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer competitors. In addition, UAL has the burden of $7.6 billion in unfunded pension obligations and $2 billion in unfunded retiree health obligations. In June 2004, UAL is still operating under Chapter 11 bankruptcy protection, which began December 2002. It has needed extensions of the exclusivity period from the bankruptcy court. UAL's plan of reorganization is predicated on receiving $1.8 billion in loan guarantees from the Air Transport Stabilization Board (ATSB). But its request for loan guarantees from the ATSB was recently rejected. The company must decide what to do next and how to emerge from bankruptcy.
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  • Allianz (A2): An Insurer Acquired a Bank

    Supplements the (A) case. A rewritten version of an earlier case.
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  • Allianz (B): Integrating an Insurer and a Bank

    Supplements the (A) case. A rewritten version of an earlier case.
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  • Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer

    With liberalization of India's economy and the opening up of markets to foreign multinationals such as Procter & Gamble, the Indian subsidiary of Unilever--Hindustan Lever Ltd. (HLL)--was under pressure to grow revenues and profits. HLL had a long and stellar record of market leadership in India (with market shares of nearly 60%) in categories such as soap, detergent, and shampoos. Documents HLL's innovative approach to penetrate rural markets (with populations less than 1,000), where two-thirds of India's population lives, with a scheme named "Shakti" (meaning empowerment). The central question is: How should the company scale Shakti and make it profitable?
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  • Unilever in India: Hindustan Lever's Project Shakti--Marketing FMCG to the Rural Consumer, Spreadsheet

    Spreadsheet supplement for case 505-056.
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  • UAL, 2004: Pulling Out of Bankruptcy

    UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer competitors. In addition, UAL has the burden of $7.6 billion in unfunded pension obligations and $2 billion in unfunded retiree health obligations. In June 2004, UAL is still operating under Chapter 11 bankruptcy protection, which began December 2002. It has needed extensions of the exclusivity period from the bankruptcy court. UAL's plan of reorganization is predicated on receiving $1.8 billion in loan guarantees from the Air Transport Stabilization Board (ATSB). But its request for loan guarantees from the ATSB was recently rejected. The company must decide what to do next and how to emerge from bankruptcy.
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  • Mahindra & Mahindra: Creating Scorpio

    Details the emergence of a private sector automobile manufacturer in India that has created globally competitive and cheap versions of an SUV commonly available worldwide. Asks us to think about the parent corporation's next steps in leveraging this success. In particular: To what extent does it make sense to expand overseas vs. entrenching itself within the home market--India?
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  • L. Londell McMillan (A)

    On the plane back to New York City, L. Londell McMillan focused on the music on his headphones, the latest offering from his friend and long-time client, Prince Rogers Nelson--the artist known as "Prince." McMillan and Prince had spent several days contemplating a strategy for the release of Musicology, Prince's newest album-length recording. As McMillan reflected on their discussions, the infectious music on his headphones underscored the enormous commercial potential of this project. To realize the full value of that potential, however, McMillan would have to work with Prince to craft and execute a carefully developed plan to market and distribute the album.
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  • Canadian Tire Corporation, Bicycle Category: The Schwinn Assortment Decision - Excel spreadsheet

    Excel spreadsheet for product 9B04A038.
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  • Shimla Dairy Products Private Limited, India: Poised for Growth?

    The technical director of Shimla Dairy Products, a government-licensed food manufacturer, has spent time working in the cheese industry in Australia. He has returned to India and has new skills and ideas that he would like to share with the company. Cheese is a fairly new product in India and he must decide how best to take advantage of the growth potential in the Indian cheese market. He must consider issues of marketing, branding, production processes, operations and customer focus.
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  • Strategic Alliances That Work: Should You Build a Strategic Alliance?

    This note is part of a series entitled Strategic Alliances That Work. It provides guidelines to determine whether an alliance is an appropriate vehicle to pursue business objectives. Specifically, it covers areas such as the strategic rationale for the alliance, the identification of competence and resource gaps in relation to strategic objectives, and a firm's readiness to enter a collaborative arrangement. Related cases Strategic Alliances That Work: Selecting the Right Partner, Strategic Alliances That Work: Negotiating and Designing an Alliance and Strategic Alliances That Work: Implementing Winning Conditions, products 9B05M023, 9B05M024 and 9B05M025 are also available.
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  • Strategic Alliances That Work: Selecting the Right Partner

    This note is part of a series entitled Strategic Alliances That Work. Key factors to consider during the selection process are the overall strategic fit between potential partners, the complementarities of each organization's strengths, weaknesses and operational practices, the sustainability of the relationship, consideration of how partner cultures may clash or complement one another, the degree of commitment to the partnership, and finally, the personal chemistry between both companies' management. Related cases Strategic Alliances That Work: Should You Build A Strategic Alliance?, Strategic Alliances That Work: Negotiating and Designing an Alliance and Strategic Alliances That Work: Implementing Winning Conditions, products 9B05M022, 9B05M024 and 9B05M025.
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  • Strategic Alliances That Work: Negotiating and Designing an Alliance

    This note is part of a series entitled Strategic Alliances That Work. The negotiation process involves pre-negotiation preparations such as putting together the negotiating team, conducting the negotiation itself, and finalizing the ultimate agreement. The agreement should address, among other things, the mission of the alliance, its structure and governance, ownership and control details, identification of performance objectives and milestones, conflict resolution procedures, and provision for termination of the partnership. Related cases, Strategic Alliances That Work: Should You Build a Strategic Alliance?, Strategic Alliances That Work: Selecting the Right Partner, Strategic Alliances That Work: Implementing Winning Conditions, product 9B05M022, 9B05M023 and 9B05M025.
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  • Strategic Alliances That Work: Implementing Winning Conditions

    This note is part of a series entitled Strategic Alliances That Work. All the strategic analysis, negotiation, and implementation planning of a strategic alliance aims for the day the alliance can be formally launched. While much of the details depend on the specific nature of the agreement, there exist common practices that will take you far down the path of successful alliance management. These include laying a positive foundation with the right team and establishing productive linkages across both organizations. It also includes dedicated focus on building trusted relationships in the early days and structuring alliance activities for some early successes. Alliances usually define success in terms of financial returns; but when the honeymoon is over, enduring and sustainable benefits will be more easily achieved through additional emphasis on effective communications, constructive conflict resolution and continuous organizational learning - elements that support a productive relationship over time. Related cases, Strategic Alliances That Work: Should You Build a Strategic Alliance?, Strategic Alliances That Work: Selecting the Right Partner and Strategic Alliances That Work: Negotiating and Designing an Alliance, products 9B05M022, 9B05M023 and 9B05M024.
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  • Forest of Flowers

    The account manager at the Business Development Bank of Canada must determine whether he will approve a loan to Forest of Flowers, a long-time client of the bank. The company had requested a long-term loan to finance the opening of two additional retail locations and was relying on the bank to finance plans for its expansion.
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