• Northern Textiles (A)

    NTL is an Indian company that earns much of its revenues from exports. Its hedging activities had become increasingly sophisticated under a treasury that was incentivized to generate profits. As a rising rupee reduced NTL's competitiveness in global markets, it has come to rely more and more on treasury income to remain profitable. NTL's treasury under Thomas has responded to this challenge by embracing highly complex leveraged structured products. As the Global Financial Crisis (GFC) hit in 2007 and 2008, exchange rates and interest rates started moving in ways that Thomas had never anticipated, inflicting serious losses on NTL. Seth, the founder Chairman of NTL is upset after a bank wrote to him demanding payment of the loss incurred by NTL on a derivative product that NTL had bought from the bank. Seth has no knowledge of the rest of the hedge book and is unaware of the seriousness of the problem. One of his banker friends has suggested that he should hire a more professional CFO to replace the current CFO, Rao. From Seth's point of view, the case presents interesting issues of risk governance and risk management policies. Rao is immersed in firefighting, figuring out the gravity of the problem and managing the liquidity needs of NTL. Thomas is the only person who understands the derivative book in its entirety, but is obviously not keen to let his superiors know how big the problem really is.
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  • Topgolf International (A): Architecting the Product Portfolio

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  • Domino's Pizza Enterprises (Australia): Weighted Average Cost of Capital

    On November 4, 2020, the group chief financial officer of Domino's Pizza Enterprises Limited was tasked with determining the cost of capital in preparation for the corporate response to the COVID-19 pandemic. In planning for 2021, the company would need to make considerable investments throughout its franchises in Australia, New Zealand, Japan, and Europe. The cost of capital would be integral to these investment decisions. In the previous year, Domino's Pizza Enterprises Limited had made A$98.9 million in investments, so the difference of a few per cent in capital costs could mean a swing in millions of dollars in expenditures. The chief financial officer had all background information including balance sheets, income statements, cash flow statements, common stock data, financial ratios, market return data, peer firm data, and an itemized list of debt obligations. Based on this information, he had to derive the company's cost of capital using a weighted average cost of capital methodology.
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  • Domino's Pizza Enterprises (Australia): Weighted Average Cost of Capital, Student Spreadsheet

    Student Spreadsheet for Case W25568
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  • Amazon Food: Biting into the Food Delivery Market in India

    Amazon.com, Inc. (Amazon) India expanded Amazon Food into the food delivery market in March 2021 amid a pandemic and the ensuing lockdown. The move surprised the industry, especially considering that Swiggy and Zomato Ltd. (Zomato), the two key players in the food delivery business, were facing an all-time slump and that restaurants were seeking to move away from aggregators to create their own ordering platform. Zomato and Swiggy, a duopoly in the food service aggregator (FSA) space in the country, had been struggling to keep cash burn low, squeezing delivery-executive commissions, executing mass layoffs, and scaling down profit-draining cloud kitchens. Although the timing of the launch appeared risky, Amazon India's confidence to take on the established players and challenge the status quo stemmed from its size, reach, resources, technological prowess, reliability, trust, and goodwill. In a market scenario where safety and hygiene standards were set to change forever and the odds were stacked against FSAs, the industry and consumers were expecting a tough battle. Amazon had to reassess whether its strengths would be adequate to help it make satisfactory inroads into the industry, confront the obstacles, and overcome the ongoing slump and make good on its decision to be the new entrant when the established players were bearing the brunt of not only the pandemic but also a deeply divided restaurant industry.
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  • The Ford Foundation: Reimagining Philanthropy to Build a More Just and Fair World

    This case profiles Ford Foundation president Darren Walker and his goal of reimagining philanthropy in order to build a more just and fair world. Specifically, it looks at how the Ford Foundation has reorganized so as to catalyze leaders and organizations who are driving social justice and building movements across the globe.
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  • Growing Pains at Coohom (B)

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  • ELITE: AFFINITY FINANCING AND SMART LEASES

    The case documents the original mattress leasing program initiated by François Pugliese, the owner of premium mattress firm Elite in Etoy (Switzerland). Since the beds he sold targeted the higher end of the market, it quickly dawned on him that customers could be tempted by a leasing offer instead of a standard purchase arrangement. In 2012, François launched the Smart Lease program: Mattresses were equipped with connected pressure sensors that could identify occupancy and relayed the information to a centralized system that monitored mattress usage and invoiced the client accordingly. Smart Lease was an immediate hit, earning some distinguished innovation awards in the process. On the financing side, though, François faced a dilemma. Smart Leasing was so successful that it created serious issues in his finances, made worse by the fast growth of his flagship stores. How could he raise a large, flexible line of credit to finance these strategic endeavors without diluting himself? He engineered a very original affinity financing solution, a convertible loan program offered to friends and family, with conversion possible under conditions to non-voting participating shares. DAMICI was a triple win: Money raised at favorable variable interest rates, a chance for friends and supporters of the firm to get involved in its future success, and a balance-sheet strengthening move. The case documents in great detail the operational and financial features of the Smart Leasing program and the DAMICI affinity financing model used to provide the funding both for leasing and for general growth options for the company. It offers rare insights into an original financial engineering montage that offered cheap, flexible financing to a high-growth entrepreneur.
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  • Xiaoxiandun E-Commerce Co., Ltd: Strategic Innovation

    In April 2020, the chief executive officer of Xiaoxiandun E-Commerce Co. (Xiaoxiandun), faced a tough choice. Founded in 2014 in Beijing, China, Xiaoxiandun focused on birds' nests-an extremely popular traditional Chinese tonic product-and advocated the benefits of nourishing Chinese medicine. Low-temperature technology and timely delivery helped consumers to nourish the bird's nest on time and in standardized amounts. The "Expert of Fresh Stewed Bird's Nest" strategy during 2017-2019 helped Xiaoxiandun surpass the original leader in the bird's nest industry and became number one in sales on Tmall Double Eleven in 2019. In the same year, the leader regarded Xiaoxiandun as the main competitor, and adopted similar fresh stew technology. Faced with this challenge, how should Miao move forward: adhere to the "expert" strategy, diversify and expand, or make strategic changes to become a leader?
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  • Google.Org

    This case highlights how corporate philanthropies are distinct from other philanthropic institutions in terms of motivations, incentives and giving models. The case focuses on how Google.org leverages their assets to support the missions and initiatives of the organizations they fund. It also aims to explore how the team at Google.org thinks about the tradeoffs and challenges of aligning the company's business strategy with their social justice strategy. Focus is placed on Laura how an internal grantmaking program within a corporation operates, providing benefits both to beneficiaries and the corporation. The goal is for the case to be as tactical as possible, so students can really understand how corporate strategy can shape grantmaking or initiatives related to its non-financial assets, how value to Google and to society is measured, and the unique challenges that Google.org faces, given its hybrid structure. Within this, a section of the case focuses on the Racial Justice/Criminal Justice Reform program and profiles Google.org's grants to Equal Justice Initiative's Lynching in America Memorial and Museum and the Center for Policing Equity.
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  • THE FUTURE OF THE GLOBAL BEER INDUSTRY: WHAT IS BREWING BEYOND THE COVID-19 PANDEMIC?

    The global beer industry took an unprecedented hit during the COVID-19 pandemic. Around the world, governments implemented restrictive coronavirus containment measures such as national lockdowns, curfews and social distancing mandates. Bars, pubs, restaurants and clubs were shuttered. Concerts, festivals and sports events were cancelled or postponed. Global tourism came to a standstill. The beer industry, which was largely tied to the hospitality sector, suffered furloughs, layoffs and steep declines in sales, as countries went in and out of (partial) lockdown in staggered stages throughout 2020 and 2021. While some companies had managed to offset on-trade losses with off-trade gains, overall, e-commerce and supermarket sales weren't enough to prevent the market from significantly contracting during the pandemic. Despite government support in certain countries, bankruptcy was a looming threat for many breweries, potentially giving way to a reconfiguring of market share around the world. The global beer industry was in distress even before the disruptive events of COVID-19, but the pandemic accentuated major vulnerabilities and accelerated key trends. What would define the beer industry during its COVID-19 recovery and beyond? How could players bounce back and thrive after the crisis? What lessons could be taken into the post-pandemic future? Elizabeth, a young associate at a top consulting firm, grapples with these questions while working for a leading client in the beer industry.
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  • AB INBEV: STILL THE KING OF BEERS AFTER ITS LEGENDARY CEO'S DEPARTURE?

    AB InBev had been the world's number one brewer since 2004, a position largely attributed to its aggressive strategy of pursuing large, international mergers and acquisitions. The disruptive events of the COVID-19 pandemic threatened to upend the existing market share distribution, as well as the outlook of the global beer market. Breweries frantically worked to pivot to capture retail sales in supermarkets and online to offset the shutdown of the hospitality sector. Many had suffered furloughs and layoffs; some faced the risk of bankruptcy. Even as lockdown measures began to relax for certain countries, the global economy and the beer industry were beset with uncertainty. In the midst of it all, Michel Doukeris, previously the President of AB InBev's North America division, took the helm as the beer conglomerate's new CEO in the summer of 2021. He had big shoes to fill; the reins were handed over by Carlos Brito, the "king of beers" personified, who had served as CEO for 15 years and was credited with transforming the company from a regional giant to a global titan. Doukeris was charged with leading AB InBev through its COVID-19 recovery and beyond. As he transitioned into his new leadership role, he began grappling with difficult and vital questions for his company: Which lasting changes and trends would shape the global beer industry coming out of the COVID-19 crisis? How could AB InBev become future-proof in a post-pandemic world? What would be imperative to defending AB InBev's status as the world's number one beer company?
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  • Ludesco Game Festival: Delivering “D’expériences Ludiques” on Social Media

    Ludesco, an international festival of games and gaming experiences held in Switzerland, had enjoyed growth since its inception in 2010, leading to an impressive 10,000+ visitors during the tenth edition of the festival in 2019. The success of the festival was owing to the unique, fun, and unforgettable experiences in which visitors could immerse themselves throughout the festival weekend. However, misfortune struck in 2020, when the organizing committee was forced to cancel the event due to the global COVID-19 pandemic.<br><br>With no end to the pandemic in sight, the committee wondered if this could be the opportune time to pursue a stronger social media presence. What challenges would Ludesco face in creating digital engagement? How could Ludesco’s organizing committee increase digital engagement through social media that complemented the offline festival? What type of content could encourage participation and create a sense of community, while simultaneously generating build-up for the festival?
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  • Don’t Read Too Much into Bitcoin’s Status in El Salvador

    Consumers in El Salvador can now use bitcoin to buy everything from Big Macs and Starbucks coffee to big-ticket items like automobiles. But don’t be overly impressed by the cryptocurrency’s newfound status as legal tender in the Central American nation. It isn’t the watershed moment in monetary history that true believers claim. Being the first nation to adopt bitcoin is a great way to make headlines, but a policy decision as big as this for any nation should be backed by indisputable rationale. And El Salvador’s decision to embrace bitcoin is a significant gamble by President Nayib Bukele. Protesters are now taking to the streets to express fears related to crypto-market instability and the risk of inflation. And they have reason to worry. In the case of bitcoin—which ironically wasn’t designed to work in tandem with a fiat currency or need government support—viability as a currency will take much more than enabling legislation. Although the world is likely to eventually warm up to digital currencies, how things shake out in the crypto space could be poles apart from the contemporary scene. If you are interested in government policies that will influence the future of crypto, China’s pilot project on introducing a digital yuan is where you should be looking.
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  • Harambe: Mobilizing Capital in Africa

    Harambe was a non-profit organization whose mission was to build an ecosystem to identify promising young African entrepreneurs and provide them access to training, markets, capital, and support networks. From 2007 to 2021, Harambe had grown to a network of 367 entrepreneurs, known as "Harambeans". They had collectively raised over $800 million in capital, created more than 3,500 jobs, and claimed three of the six African startup unicorns in 2021. There was mounting pressure for Harambe to evolve to take advantage of its momentum, the changing entrepreneurship landscape in Africa, and increasing investor interest. Given this, Okendo Lewis-Gayle, founder and chairman, pondered the next steps for Harambe to maximize its impact in Africa. He considered three options: scale the current non-profit model, pivot to a for-profit venture capital model, or develop a hybrid model with a non-profit and a for-profit investment arm. Another important question was, "How should Harambe define impact?"
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  • Pacific Lake and the Rise of Professional Capital in Search Funds

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  • La Colombe Coffee: The Tangible and Intangible Elements of Brand Identity

    La Colombe Coffee Roasters was founded in 1994 in Philadelphia, Pennsylvania, with the notion that “America deserves better coffee.” The company provided attractive cafés and an online coffee subscription program to its customers. It supported ethical trade in the sourcing of its products and coffee innovation, which had led to the Draft Latte cold coffee, a ready-to-drink product available both at La Colombe Coffee Roasters cafés and in a variety of retail outlets. The company hired a customer experience consulting firm to design its virtual presence and provide a seamless experience for consumers both through its cafés and online. It operated in a high-margin competitive industry with a high rate of company shutdowns, making customer interface and product innovation essential. With new equity invested by a highly-successful venture capitalist, the company had to now decide whether to scale up into a mass market company or continue to serve a niche segment through its artisanal cafés.
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  • Ludesco Game Festival: Delivering "D'expériences Ludiques" on Social Media

    Ludesco, an international festival of games and gaming experiences held in Switzerland, had enjoyed growth since its inception in 2010, leading to an impressive 10,000+ visitors during the tenth edition of the festival in 2019. The success of the festival was owing to the unique, fun, and unforgettable experiences in which visitors could immerse themselves throughout the festival weekend. However, misfortune struck in 2020, when the organizing committee was forced to cancel the event due to the global COVID-19 pandemic.<br><br>With no end to the pandemic in sight, the committee wondered if this could be the opportune time to pursue a stronger social media presence. What challenges would Ludesco face in creating digital engagement? How could Ludesco's organizing committee increase digital engagement through social media that complemented the offline festival? What type of content could encourage participation and create a sense of community, while simultaneously generating build-up for the festival?
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  • Fantasy Sports: A Game of Skill or Chance, Spreadsheet Supplement

    Spreadsheet supplement for case IMB781
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  • Transforming Maternal and Newborn Healthcare in India Through Midwifery: The Fernandez Foundation Initiative

    The case explores the promises and challenges of Public-Private Partnerships (PPPs) in the Indian Healthcare system. India has a high maternal mortality rate, poor doctor-to-patient ratio, rising C-section rates, absence of last-mile access to quality maternal healthcare. In this context, Dr. Fernandez, a veteran in maternal healthcare, believes that midwifery is a workable solution to these widespread problems. However, to have an impact both in terms of and financial sustainability, government support is essential. Dr. Fernandez thinks that a PPP may be the best way to create many well-trained and professional midwives in the country. However, given India's complex healthcare structure, it is not easy to get acceptance and commitment from all the states for government schemes. Problems such as frequent changes in the bureaucratic leadership often disrupt the implementation of schemes. Another challenge is the mindset of birthing mothers, the obstetric community, and family members who view the medicalization of birthing as acceptable. Dr. Fernandez has to overcome multiple challenges. She has to address obstetricians' pushback while changing birthing mothers' mindsets and continually motivate the midwives her team had trained. Regarding the PPP, she has to evolve a plan to fast-track the rollout of the PPP model, ensure that the complex PPP involving multiple stakeholders works effectively, she has to address the roadblocks to the implementation of the PPP initiative, and design mechanisms to monitor progress.
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