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PayPal: Maintaining Market Leadership in Digital Payments
Shortly after Rich Hagen joins Paypal as Strategic Director in 2021, the CEO Dan Schulman asks for his input to choose between two promising directions for the business: venturing into retail investing or launching a super app. As a brokerage sector veteran, Hagen is intuitively inclined to favour online trading, but Schulman makes a strong case in favour of the super app. To prove himself in his new position, Hagen needs to weigh both options and make an informed recommendation.