個案總覽

Performing volunteer work for a charitable cause can help employees develop valuable skills for their jobs. But programs with that goal can backfire if volunteers believe that their employer's real motive is to profit through improved performance. People are more receptive when managers are transparent about the gains that can be achieved for all parties and when they're given time and space to reflect on their experiences.

Unethical behavior and misconduct has been a persistent problem in the business world. A company's ethical norms are a cumulative outcome of how daily ethical dilemmas are addressed in the workplace. Over time, these micro-level issues can evolve into a corporate ethics scandal -unless organizations work to help employees make ethical choices day to day.