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The Art of Developing Truly Global Leaders
The global vice chair of public policy for Ernst & Young discusses how emerging multinationals can address talent shortfalls in rapid-growth markets. The problems start, she says, with senior leadership teams that lack international experience. Often they are driven to poach talent from rivals, inviting high turnover and salary inflation. Instead of focusing so much on the "science" of talent management--the best practices of Western companies that have been internationalizing for decades--executives need to pay attention to the "art": a commitment to inclusive leadership. They must value difference as opposed to merely tolerating it, encouraging discussion and actively engaging conflicting points of view.