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Ford Motor Company was concerned that five tug operators, each costing $100,000 annually over three shifts, was too many. Colin Cruji was hired to look into the tug operators and see if Ford could eliminate one or more of the five positions per shift. A supplement to this case is available, titled Ford Motor Company and Cruji Management Consulting (B), case 9A99E014. (A Microsoft Excel data file is available for use with this case, product 7A99E013.)

Ford Motor Company was concerned that five tug operators, each costing $100,000 annually over three shifts, was too many. Colin Cruji was hired to look into the tug operators and see if Ford could eliminate one or more of the five positions per shift. A supplement to this case is available, titled Ford Motor Company and Cruji Management Consulting (B), case 9A99E014. (A Microsoft Excel data file is available for use with this case, product 7A99E013.)

Ford Motor Company was concerned that five tug operators, each costing $100,000 annually over three shifts, was too many. Colin Cruji was hired to look into the tug operators and see if Ford could eliminate one or more of the five positions per shift. Colin has now collected some data. How should he use the data he has collected to evaluate the position of tug operator? Does the data support the possibility of eliminating a tug operator without affecting the current level of garbage collection? (This is a sequel to Ford Motor Company and Cruji Management Consulting (A), case 9A99E013.)

The owner of Campbell Management Consulting, was putting the finishing touches on an industrial engineering study he had conducted at Lauzon Automotive in Southwestern Ontario over the past few months. The unionized employees had not been receptive to the study and had hampered his data collection. He was concerned about the union's likely negative reaction to his study and its recommendations.