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- Leadership Imperatives in an AI World
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Unity Health Toronto: Scaling Artificial Intelligence
Unity Health Toronto (Unity Health), a pioneer in the implementation of artificial intelligence (AI) in Canadian health care, had leveraged advanced analytics and big data from electronic health records to improve patient care. However, much of the value from AI had been generated within Unity Health. In January 2024, the organization needed to determine the strategic alignment, governance, and investment required to scale its internal AI solutions for external health-care partners. Michael Page, the director of AI commercialization at Unity Health, was tasked with making a proposal to the in-house AI advisory committee on how the hospital network could 1) attain potential economic benefits through AI technologies to further expand the health system at Unity Health and 2) help other health-care organizations improve health-care quality and outcomes through AI. -
Tesla Inc.: Accelerating Sustainable Profits
The release of Tesla Inc. (Tesla)’s financial results in early 2019 made it clear that significant challenges lay ahead for the firm. While Tesla remained the market leader for electric vehicles in the global automobile industry, sales had dropped dramatically, and Tesla was once again losing money. Its recent launch of the Model 3 held great promise and added a key vehicle to its growing product portfolio, but customer complaints about late delivery were on the rise. As a leader of electric vehicles in the global automobile industry, which capabilities are most important for Tesla to further develop, and how broadly should the firm stretch its supply chain and service network? Were changes to the firm’s strategy required in order to advance its mission to accelerate the world’s transition to clean energy?