個案總覽
依發行單位、學門或關鍵字,找到適合的教學個案。
-
TECNOSOL 2017: Bringing Solar Energy to Rural Communities in Nicaragua
Tecnosol's business model proved innovative in three key ways. Firstly, the firm made strategic alliances to reach the bottom of the pyramid. Secondly, the firm focused heavily on quality post-sale customer service, decreasing the costs of future maintenance or repairs, while at the same time strengthening the Tecnosol brand and increasing client satisfaction. Lastly, Tecnosol developed several distribution channels to reach their bottom of the pyramid clients in these remote rural communities, providing quality service. Nonetheless, Tecnosol faced major challenges going forward. Technological advancements and mass production increased the efficiency of solar panels pushing down prices. In addition, the frontier of Tecnosol's rural clients moved farther away as electrification efforts decreased the number of rural Nicaraguans in the dark. Tecnosol had been able to tap the rural residential market, but had not succeeded with agro-industrial or commercial sectors, neither with the urban market. In June 2017, the Nicaraguan Assembly passed Law 272, which allowed utility customers producing energy to inject their surplus into the national grid without cost. In some cases, when surpassing a certain amount of energy, customers would be able to sell their surplus. Previously, customers would be billed for the surplus. This practice, known as net metering, was already commonplace in many parts of the worlds. -
ACOSAMA
Presents one of the most impairing problems that affects poor communities in developing countries: the lack of drinking water supply and sanitation systems. A series of partnerships among NGOs, communities, local government, and international agencies provided a fairly effective solution in the four community groups described. Depicts a community managing its resources to satisfy its basic needs, which differs from the patronizing approach commonly endorsed by social ventures. -
Posada Amazonas
Describes the story of Posada Amazonas, a tourist lodge in the Peruvian jungle, which resulted from a collaboration agreement between the native community Eseja de Infierno and the tourism firm Rainforest Expeditions (RFE). The partnership agreement was signed in 1997 for a period of 20 years. It provided for the native community to work in tourism exclusively with RFE and protected the area's tourist resources. In turn, RFE had to procure the necessary financing to build the lodge and was expected to manage the venture. RFE had to train the community in lodge operations. After the contract expired, the community had the option to continue the partnership or assume management of the lodge on its own. Posada Amazonas received several national and international awards and was the topic of various articles in prestigious tourism and ecotourism magazines. However, RFE's management faced some trouble with the community staff. Turnover was compulsory every two years, but the community was not large enough to provide new, qualified personnel that often. The community itself had some old internal problems that had a negative impact on the business relationship with RFE, too. Lodge operations were also compromised by frequent irregularities in airlines that brought tourists into Puerto Maldonado and by the lack of a good locale.