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Designing Systems at Scale
The forces around any endeavor result in its ultimate design. When attempting to solve 'wicked problems', creative thinkers must design systems that influence people's behavior on a mass scale. 'Systems at scale' comprise a series of methods for directing behavioral change on a large scale by inspiring people to embrace a system as a stakeholder. In a world increasingly plagued by wicked problems, this is one approach to tackling seemingly-unsolvable problems.