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The Millennials: A New Generation of Employees, A New Set of Engagement Policies
As a generation, the millennials are very different from the baby boomers. Managers accustomed to using certain practices to engage baby boomers must change their practices if they hope to engage and retain the millennials. This article outlines the key differences between the two generations, such as millennials’ technological prowess, preference to work in teams, and desire for work-life balance. It presents the lessons learned from the author’s research on millennial engagement and explains how to put these lessons into practice, including conducting annual engagement studies, ensuring transparent processes, and identifying key drivers of and threats to engagement.