On September 9, 2022, Singapore Management University (SMU) President Lily Kong launched the SMU Sustainability Blueprint at her fourth President's State of the University Address to an audience of over 600 faculty, staff, students, and guests. While paying attention to sustainability was not new for SMU, this focus intensified from 2017, when plans were put in place to considerably reduce energy and water consumption, as well as waste, so that the whole of SMU could achieve a carbon neutral campus by 2030. In 2020, when the SMU 2025 Strategic Plan was announced, Sustainable Living was highlighted as one of the three strategic priorities of the university. In the following year, the SMU Sustainability Taskforce was formed, entrusted with crafting the Blueprint, which would chart actions in concerted ways across four key strategies supporting the Sustainability Living priority: Cultivate a Greener University, Develop Change Agents Through Sustainability Education, Drive Impactful Research, and Foster Resilient Communities. By September 2022, SMU had made considerable progress in its sustainability journey, but these efforts had also come with their share of challenges. Among the many difficulties encountered were tough decisions over ensuring that all the buildings were energy-efficient green buildings, fossil fuel divestment, interdisciplinary collaboration in the curriculum development for sustainability education, and the coalescence of disparate research efforts across the different schools. Attempts to build resilience within the SMU community during the COVID-19 pandemic - a period of disruptions, uncertainties, and stress - had not been easy too. Looking ahead, Kong contemplated: What else could she and all at SMU do to accelerate and deepen the university's sustainability progress? What trade-offs would have to be made to achieve an ideal state of sustainable living?

The OneMotoring portal is a one-stop gateway to vehicle-related services and an integral resource for the motoring community in Singapore. From real-time traffic updates to renewing road tax, paying transport-related fees, and supporting the entire lifecycle of vehicle ownership, the portal offers more than a hundred digital services delivered by the Land Transport Authority (LTA), the government agency overseeing land transport in the country. In the early 2000s, LTA was among the forerunners in the digitalisation of public services and had battled its fair share of challenges commonly encountered by agencies embarking on a digital transformation journey. Users' lack of computer literacy, the loss of human touch in service delivery, the difficulty in authenticating user digital identity, and workforce transition were among the common pertinent issues. Through stakeholder engagement, work redesign, employee retraining, leveraging government-wide shared services, and active partnership with multiple entities, LTA had succeeded in surmounting those obstacles. While the portal continued to serve and meet most of the motorists' needs, LTA did not rest on its laurels. Moving forward to 2022, LTA saw the opportunity to push the envelope further to serve motorists better. In the pipeline was a new round of system upgrades, which included the evaluation of newer technologies to speed up the delivery of services and policy changes. With so many digital possibilities presented by technological advancements, how best could LTA reimagine the delivery of vehicle services from the future of mobility perspective?