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Hongkong and Shanghai Banking Corporation Limited: Hongkongbank Headquarters (A)
The Hongkong and Shanghai Bank case series (see also 9A98M015, 9A98M019, 9A98M020) is designed to be run over a period of three classes (80 minutes per class period). The series is intended for use in a course in project management. It highlights the impact of the owner's management of a project through the phases of feasibility, design, contracting and construction. Case A introduces alternative organizational structures for managing the design and construction for a high rise banking tower and the owner's mandate for the project, the development of the best bank in the world. The action decision in the A case requires a good understanding of the tasks that need to be performed, the process in which their execution will be organized and the objectives, roles and capabilities brought by the key actors. All of the above need to be tied to the unique characteristics of the project: ambiguous deliverables, a specific deadline, and absence of cost constraints.