• Icon of the Seas: The Largest Cruise Liner in the World

    This case, previously titled Oasis of the Seas: The Largest Cruise Liner in the World, was updated by the case writers in May 2024.<br><br>The Icon of the Seas is the largest cruise ship ever built and was launched in 2022 in the midst of a financial crisis. Two analysts from ELP Equities, a Florida-based research firm, are trying to determine which cruise customer segments the Icon is targeted at. The information they have gathered allows them to conduct a customer segmentation analysis in preparation for a hypothetical meeting with the marketing director of Royal Caribbean International, the corporation that commissioned the Icon.
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