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The Retail Profitability Paradox
- 商品編號：SMR905
- 商品分類：Article
- 長度：7頁
- 出版日期：2021-06-21
- 學門：
The COVID-19 pandemic exacerbated long-running retail profitability issues many of which have been plaguing the sector since the early 2000s. New research from Deloitte sheds light on the current consumer-to-business paradigm, the direction in which customer experience trends are headed, and what retailers can do to ensure their sustained success.