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KKBOX.com
This case describes the strategic internationalization options of a Taiwan-based digital music service provider, KKBOX.com. KKBOX was the first independent profitable digital music service provider in the world, with several factors having contributed to its profitability. While KKBOX looked for growth, service internationalization made it increase its involvement in international operations through adapting its strategy, resources, and structure. The CEO of KKBOX needed to decide between global growth through a content-based path, a technology platform path, or a new service path. Though there were good reasons to pursue each, it was vital to prioritize them to understand what was negotiable and what was core when going across borders to build a sustainable and strong KKBOX brand.