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Beau Ties Ltd. of Vermont
- 商品編號：UV0337
- 商品分類：Case
- 長度：12頁
- 出版日期：1996-12-04
- 再版日期：2004-10-29
- 學門：
Bill Kenerson, the owner-operator of a retail bow-tie business faces two decisions. The first is whether to bring production of bow ties in-house. The second concerns his telephone-order- entry system. The case invites students to calculate the capacity of the production facility and determine the appropriate staffing plan for telephone operators.