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  • Introduction

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. Chapter 1 discusses supply chain frameworks and why they are essential to a company's success. Using these frameworks helps businesses have a real competitive advantage. Two "linked" frameworks are given and explained: a business and supply chain planning framework and a supply chain function planning framework. When addressing supply chain function, strategic planning, tactical planning, and operational planning should all be considered, which can help align decision making. A general framework for supply chain planning and management - taking into account the previous frameworks discussed - is also provided. It shows how the planning activities of a supply chain function can be linked to the business and supply chain strategic planning process. Examples and diagrams are provided. Decision support systems and performance measurement systems are introduced. These are two important tools in planning and control processes. An outline of the rest of the book is also offered.
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  • Supply Chain Strategic Planning

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. This chapter explores the supply chain strategic planning process, which provides direction for the business's supply chain activities for the next few years. A framework using Analytic Hierarchy Process (AHP) is explained in detail to support the strategic planning process and can help distribute resources to projects that will support the achievement of its strategy. The AHP facilitates linkages between the supply chain's MOS and the projects necessary to execute the chosen strategies. This requires a planning team to make decisions about various factors that comprise the planning framework. These decisions then affect objectives and strategies of the mission. Proposed projects are assessed by how well they meet criteria linked to specific supply chain strategies. Project scores represent the sum total of the project's benefits in completing the mission successfully. Software packages that can process this planning framework are mentioned.
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  • Hierarchical Supply Chain Planning and Scheduling Frameworks

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. This chapter introduces hierarchical planning and provides a rationale for using this type of planning framework. A general framework for a hierarchical supply chain planning (HSCP) system is given, outlining the operational, tactical, and strategic planning levels. A case study is reviewed, showing the benefits of integrated operations planning and scheduling over multiple functions. Individual functions of the supply chain - such as transportation, manufacturing, and distribution - can utilize a hierarchical planning framework. Examples with warehouse operations and inventory management are offered. Feedback loops from lower to higher planning levels are necessary for a successful HSCP system. The chapter concludes by addressing other benefits of the hierarchical framework approach.
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  • Supply Chain Risk Management

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. Chapter 4 offers guidance for supply chain professionals implementing appropriate supply chain risk management (SCRM) practices. Techniques to identify, classify, and evaluate risks are given. Common constructs for SCRM are reviewed, and practical frameworks and analyses are provided to facilitate decision making and management. To better address risk management, general categories of risk should be considered before focusing on particular issues, actions, and strategies. This approach requires a broad perspective of a company's SCRM process. Types of risk and three main areas from which sources of risk stem are discussed. Understanding where these risk sources are for a specific company clarifies the level of control a company has over each source. This understanding then shapes the strategies and control measures a company can implement.
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  • Decision Support Frameworks and Methods for Effective Supply Chain Management

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. Chapter 5 discusses the importance and value of decision support systems (DSS) in facilitating planning and management actions. DSS is necessary at every level of supply chain planning - the strategic, tactical, and operational levels. The significance and power of DSS is demonstrated through three case study examples. The first examines a DSS developed to support all planning activities from short-run operational to long-run strategic. The second looks at a strategic and tactical manufacturing optimization planning DSS. The last case study explores an operational daily inventory deployment DSS and shows how a supply chain DSS is linked to the enterprise resource planning system. These three cases show how strong DSS contributes to improved customer service levels and cost savings.
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  • Frameworks for Supply Chain Performance Management

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. Chapter 6 explores the importance of monitoring supply chain performance. Several frameworks are provided to help companies synchronize their supply chain management plans and decisions with performance measures. One of these frameworks is a hierarchical performance measurement system. This framework houses a company's strategic, tactical, and operational supply chain performance measures, and it aligns with supply chain management activities on these three planning levels. The supply chain operations reference model (SCOR) is then offered, which aids in identifying supply chain metrics and KPIs and is based on five level one supply chain processes. By using both of these frameworks, KPIs can be linked to supply chain strategies. An approach that changes individual KPIs into a supply chain performance index is also given. This then monitors the impact of supply chain management plans and decisions over time.
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  • The Link Between a Firm's Profitability, Outbound Logistics Performance, and Its Performance Measurement Framework

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. This chapter examines outbound logistics of a supply chain and the impact of various outbound logistics strategies on profitability. Outbound logistics deals with moving and storing products from the end of the production line to the end user and is essential to a supplier's customer relationship management process. If a supplier fails to provide reliable service to its retail customers, it can result in financial penalties and potentially the elimination of that supplier's products from the retailer's active product portfolio. Outbound logistics performance plays a major role in a retailer's decision whether or not to stock a supplier's products and represents a determinant of a supplier's successful supply chain and business.
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  • Conclusion

    COVID-19 has disrupted the global economy, and its impact shows the critical relationship between strong supply chain operations and a business's success. Supply chain planning contributes to a company's financial status, but resources are often directed toward activities and processes with few tangible results and outcomes. Supply chain executives require knowledge to effectively direct their planning activities so that results lead to better business decisions. This book offers proven, practical management frameworks to support supply chain operations management and planning in private industry. The frameworks give methodologies for organizing and managing essential activities, including supply chain strategic planning and project selection, performance measurement, and customer logistics. Written for supply chain managers, executives, and students, this book provides valuable insights, examples, and methods for managing supply chain functions and organizations. Chapter 8 starts by reviewing the main points of every chapter in the book and then offers ideas on how to implement these frameworks and tools into supply chain planning and management processes. Three questions to direct a business to next steps and to prioritize initiatives are offered for practitioners and executives to ask: where the greatest gaps are, what initiatives will have the greatest immediate impact, and what projects will have the most beneficial long-run multiplier effects. An example of framework and DSS implementation is also given. Supply chain planning frameworks, DSS tools, and performance metric systems are critical to supply chain operations excellence and represent essential management tools for a business to invest in.
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  • Introduction

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  • Hierarchical Supply Chain Planning and Scheduling Frameworks

    Supply Chain Planning: Practical Frameworks for Superior Performance is a six-chapter book written by Matthew J. Liberatore, the John F. Connelly Chair in Management and Director of the Center for Business Analytics at the Villanova School of Business, Villanova University, and Tan Miller, the Director of the Global Supply Chain Management program in the College of Business Administration at Rider University. The book was published in October of 2012 by Business Expert Press. Intended for supply chain managers and executives as well as graduate and advanced undergraduate students, the book presents frameworks and techniques used by the authors to support supply chain operations management and planning. These frameworks describe supply chain strategic planning and project selection techniques, integrated manufacturing-distribution planning and scheduling approaches, performance measurement and balanced scorecard methodologies, customer logistics and inventory development decision support systems, and other well-tested management frameworks. In Chapter 3, the authors further define and explain hierarchical supply chain function-planning frameworks. The rationale for employing hierarchical frameworks is presented, followed by the introduction of a generic framework for hierarchical supply chain planning. A case study discussing one firm's implementation of a hierarchical production and distribution-planning framework is used to explain how individual supply chain functions, such as manufacturing and distribution, can coordinate their planning activities. The authors also highlight the benefits for overall supply chain operations that result when each supply chain function maintains its own hierarchical planning framework.
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  • Decision Support Frameworks and Methods for Effective Supply Chain Management

    Supply Chain Planning: Practical Frameworks for Superior Performance is a six-chapter book written by Matthew J. Liberatore, the John F. Connelly Chair in Management and Director of the Center for Business Analytics at the Villanova School of Business, Villanova University, and Tan Miller, the Director of the Global Supply Chain Management program in the College of Business Administration at Rider University. The book was published in October of 2012 by Business Expert Press. Intended for supply chain managers and executives as well as graduate and advanced undergraduate students, the book presents frameworks and techniques used by the authors to support supply chain operations management and planning. These frameworks describe supply chain strategic planning and project selection techniques, integrated manufacturing-distribution planning and scheduling approaches, performance measurement and balanced scorecard methodologies, customer logistics and inventory development decision support systems, and other well-tested management frameworks. Chapter 4 builds upon decision support systems (DSS), a broad category of data and analytical tools, ranging from mathematical optimization algorithms to large-scale information technology data warehouses, which facilitate supply chain operations. The chapter begins by introducing the basics of DSS, then, explains their value to an organization and considers strategies for building comprehensive DSS to serve operational requirements. The authors flesh out their presentation by offering several short case studies that illustrate the importance and power of DSS when properly implemented.
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  • Frameworks for Supply Chain Performance Management

    Supply Chain Planning: Practical Frameworks for Superior Performance is a six-chapter book written by Matthew J. Liberatore, the John F. Connelly Chair in Management and Director of the Center for Business Analytics at the Villanova School of Business, Villanova University, and Tan Miller, the Director of the Global Supply Chain Management program in the College of Business Administration at Rider University. The book was published in October of 2012 by Business Expert Press. Intended for supply chain managers and executives as well as graduate and advanced undergraduate students, the book presents frameworks and techniques used by the authors to support supply chain operations management and planning. These frameworks describe supply chain strategic planning and project selection techniques, integrated manufacturing-distribution planning and scheduling approaches, performance measurement and balanced scorecard methodologies, customer logistics and inventory development decision support systems, and other well-tested management frameworks. In Chapter 5, the authors examine several frameworks for supply chain performance measurement that enable a firm to synchronize its plans and decisions with key performance indicators to monitor the impact of the actions taken. The authors present a general framework for supply chain performance metrics and then introduce the Supply Chain Operations Reference (SCOR) model. Next, the authors discuss a process for linking the selection of a firm's broader performance measures directly to its supply chain strategy. The chapter concludes with the examination of an innovative methodology by which executives can create a customized management index to monitor their supply chain's performance.
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  • Conclusion

    Supply Chain Planning: Practical Frameworks for Superior Performance is a six-chapter book written by Matthew J. Liberatore, the John F. Connelly Chair in Management and Director of the Center for Business Analytics at the Villanova School of Business, Villanova University, and Tan Miller, the Director of the Global Supply Chain Management program in the College of Business Administration at Rider University. The book was published in October of 2012 by Business Expert Press. Intended for supply chain managers and executives as well as graduate and advanced undergraduate students, the book presents frameworks and techniques used by the authors to support supply chain operations management and planning. These frameworks describe supply chain strategic planning and project selection techniques, integrated manufacturing-distribution planning and scheduling approaches, performance measurement and balanced scorecard methodologies, customer logistics and inventory development decision support systems, and other well-tested management frameworks. The sixth and final chapter presents a brief summary of the books key ideas and offers the authors' final thoughts and recommendations on how practitioners can incorporate the frameworks and tools presented in this book into their own supply chain planning and management processes.
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