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Leader as Communicator
The twenty-first century poses new challenges for businesses, especially when it comes to velocity (the speed of now). This book looks at the intersections of leadership and velocity and offers key leadership competencies essential for our time; these competencies might be even more timely due to the COVID-19 pandemic and the need for effective leadership at all levels. There is a vital need for these competencies, but there are also contrasts in practice, leaders who are rising to the occasion and those whose lacking is clearly notable. Ten competencies are outlined throughout the text that can serve as a foundation for effective leadership. They are based on personal experiences, interviews with various leaders, and research. Written for managers and business leaders of all kinds, this book will help individuals and businesses establish their leadership brand and enhance their leadership practices. Chapter 3 explores the importance of effective communication. Collecting, providing, and transmitting information are a few keys to being an effective communicator of substantive material. Traits of effective and trustworthy communicators are discussed, including honesty, projecting confidence, and active listening. Communication is a two-way conversation, and listening is just as, if not more, important than talking. Other areas of communication are also discussed, such as nonverbal cues and contextual awareness. Apologizing and admitting leadership mistakes is essential for trust even though most leaders are hesitant to admit where they were wrong. E-communication is looked at briefly. Concrete ideas on how to act to be a leader as communicator are also given and explained, including speaking briefly and effectively, ensuring understanding, and asking questions. -
Leader as Exemplar
The twenty-first century poses new challenges for businesses, especially when it comes to velocity (the speed of now). This book looks at the intersections of leadership and velocity and offers key leadership competencies essential for our time; these competencies might be even more timely due to the COVID-19 pandemic and the need for effective leadership at all levels. There is a vital need for these competencies, but there are also contrasts in practice, leaders who are rising to the occasion and those whose lacking is clearly notable. Ten competencies are outlined throughout the text that can serve as a foundation for effective leadership. They are based on personal experiences, interviews with various leaders, and research. Written for managers and business leaders of all kinds, this book will help individuals and businesses establish their leadership brand and enhance their leadership practices. Chapter 4 discusses the importance of leading by example, which allows for better understanding of expectations, congruency with core values, and higher levels of trust. A leader's example must be consistent; specific benefits of consistency are outlined, such as creating personal responsibility. Exemplars know that their example affects how members of the company view and respect one another and their stakeholders. It also encourages leadership skill development in the everyday routine. Leaders as exemplars should remember that no one is infallible and that owning their mistakes and showing their humanity is essential; they also need to be able to receive critical feedback, which can create a learning culture at all levels of the business. Leaders also need to regularly self-assess to ensure their example is as intended and is positively influencing their followers. Leaders should also make their values clear through their actions, such as committing to social justice initiatives and assessing organizational programs like rewards systems to ensure ethical behavior.