個案總覽

Brad Powell, the newly hired senior leader of a Christian church, must lead the organization to reverse a three-decade decline and return to fulfilling its mission. Brad spent the first six months assessing the situation, building relationships, and reiterating the longstanding mission of the organization. Now, with an understanding of its history, an intimate knowledge of the immediate challenges, and a clear vision of what the organization should become, Brad is considering his strategy and next steps. As the leader of a nonprofit organization resourced by members and volunteers, Brad must lead change that produces results without compromising the mission. The B case summarizes Brad's actions and the results.

Brad Powell, the newly hired senior leader of a Christian church, must lead the organization to reverse a three-decade decline and return to fulfilling its mission. Brad spent the first six months assessing the situation, building relationships, and reiterating the longstanding mission of the organization. Now, with an understanding of its history, an intimate knowledge of the immediate challenges, and a clear vision of what the organization should become, Brad is considering his strategy and next steps. As the leader of a nonprofit organization resourced by members and volunteers, Brad must lead change that produces results without compromising the mission. The B case summarizes Brad's actions and the results.

Scott Palmer's most important account, Occidental Aerospace, is pushing for a discount, but Standard Machine Corp., Scott's company, has a long-standing policy of selling its products at list price--discounts are out of the question. Occidental also has plans for two new plants so Standard's bid may affect millions of dollars in future business. And two Asian machine-tool companies have set their sights on Occidental's home market. Has Standard's fixed-price policy outlived its usefulness? In 88205 and 88215, F.G. Rogers, formerly vice-president of marketing at IBM; Bruce Moore, president and CEO of H.R. Krueger Machine Tool, Inc.; Richard T. Lindgren, president and CEO of Cross & Trecker Corp.; and William Whitescarver, president of the Bindery & Forms Press Division of Harris Graphics consider whether Standard's pricing policy can withstand the pressures of new competition and more demanding customers.

Scott Palmer's most important account, Occidental Aerospace, is pushing for a discount, but Standard Machine Corp., Scott's company, has a long-standing policy of selling its products at list price--discounts are out of the question. Occidental also has plans for two new plants so Standard's bid may affect millions of dollars in future business. And two Asian machine-tool companies have set their sights on Occidental's home market. Has Standard's fixed-price policy outlived its usefulness? In 88205 and 88215, F.G. Rogers, formerly vice-president of marketing at IBM; Bruce Moore, president and CEO of H.R. Krueger Machine Tool, Inc.; Richard T. Lindgren, president and CEO of Cross & Trecker Corp.; and William Whitescarver, president of the Bindery & Forms Press Division of Harris Graphics consider whether Standard's pricing policy can withstand the pressures of new competition and more demanding customers.