• Food for thought: The "Junk Food" Act in Peru

    On Friday, May 24, 2013, Peru's President, Ollanta Humala Tasso, had one week left to decide whether he would finally sign into law a bill that had fueled a heated debate among the nation's public and private sectors for nearly 18 months. Commonly known as the "Junk Food Act," the proposal stirred as many passions as the country's cuisine, which itself had risen to global prominence, alongside Peru's steady economic growth. The law's enactment would force thousands of Peruvian kiosks and school cafeterias to change their offerings, doing away with processed foods, while advertising of these goods to children would require revision. Many feared -while others hoped- that Humala would sign the bill. Multiple stakeholders -producers, retailers, advertisers, trade associations, the press, politicians, and the government- spent the weekend with unanswered questions on their minds. On Monday, they would need to revisit their positions, clarifying their arguments and assessing the bill's legal and ethical ramifications, in order to prepare a strategic response to Humala's decision, uncertain as they were of whether he would sign the bill. There was a lot of food for thought.
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  • Teuer Furniture (A): Discounted Cash Flow Valuation

    Teuer Furniture is a privately owned, moderately sized chain of upscale home furnishing showrooms in the United States. The firm survived the economic recession and by the end of 2012, it has regained its financial footing. Now that the firm is more secure financially, some of its long-term investors have asked to cash out their investments. This will be the first time that Teuer has repurchased its equity; the company has paid dividends since 2009. Chief financial officer Jennifer Jerabek and her team have been given the task of valuing Teuer using a discounted cash flow approach. The discount rate is given in the case, and the students need to build a pro forma income statement, balance sheet, and cash flow statement and then calculate a per-share value for Teuer.
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  • Quantitative Easing in the Great Recession

    After reading and analyzing the case, students will be able to: Apply the event study methodology to analyze economic effects; Recognize how macroeconomic news affects the prices of financial securities; Describe the connections between the prices of financial securities and the macroeconomy; Debate the relative costs and benefits of quantitative easing and the optimality of Federal Reserve policy.
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  • SodaStream Takes on Coke and Pepsi

    SodaStream International Limited is an Israel-based company that pioneered the home carbonation market. It sells soda makers that enable the consumer to prepare at home sparkling water or a variety of flavoured carbonated beverages. After its initial public offering in 2010, its chief executive officer sought to aggressively grow the company and set a $1 billion revenue target (from 2012 revenues of $436.32 million) by principally focusing on the U.S. market, the largest in the world for non-carbonated beverages. In addition to going up against global beverage behemoths, Coca-Cola Company and PepsiCo — whose advertising budgets alone are five to eight times SodaStream’s revenues — SodaStream faces new competitors in Green Mountain Coffee Roasters and Primo Water Corporation, who pose a direct challenge to its ambitious goal.
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  • Health Care Reform in Massachusetts: Impacts on Public Health

    In 2006, with healthcare costs and the number of uninsured rising, Massachusetts passed landmark legislation that aimed to provide health insurance to everyone in the state. A product of bipartisan collaboration between a legislature dominated by Democrats and a Republican governor, the law contained several major innovations, including: mandates requiring residents to purchase health insurance and businesses to contribute toward employees' health care costs; programs to offer subsidized health insurance plans to low-income residents and to help wealthier individuals and small businesses buy coverage from private providers; and an expansion of the state's Medicaid program to cover more children in low-income families. This case explores some of the initial successes of the law's implementation, but also describes a number of challenges associated with it- not least of which was that within a year of the law's passage, Massachusetts, along with the rest of the nation, would endure a severe and protracted recession. Worsening economic conditions not only led to worries about the cost of expanding healthcare coverage, but also had serious implications for wellness initiatives and public health programs, which faced dramatic budget cuts. Exploring both the policy innovations of the law and the negative consequences of a poor economy, the case raises a number of points about the potential benefits of near-universal healthcare - while highlighting some officials' concerns that an overemphasis on expanding coverage could detract from other investments in public health programming. Case number 1995.0
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  • Spark Publishing and Printing House: Short-Run Managerial Decision Raises A 'Hamlet-Like' Dilemma

    Spark Publishing and Printing House is a comprehensive case on relevant costs analysis for short run alternative choice decisions. It stresses the importance of future differential cash flow analysis and highlights the irrelevance of past and non differential costs for managerial decisions. SPPH is a reputed publishing and printing house. It has two departments: Publishing and Printing and Distribution. SPPH has received a proposal from Fine Printing Press to take up its printing and distribution work for initial period of one year. The managerial decision involved is whether to outsource or to maintain status quo. Relevant cost analysis is to be used to determine which alternative is cost effective.
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  • SodaStream Takes on Coke and Pepsi

    SodaStream International Limited is an Israel-based company that pioneered the home carbonation market. It sells soda makers that enable the consumer to prepare at home sparkling water or a variety of flavoured carbonated beverages. After its initial public offering in 2010, its chief executive officer sought to aggressively grow the company and set a $1 billion revenue target (from 2012 revenues of $436.32 million) by principally focusing on the U.S. market, the largest in the world for non-carbonated beverages. In addition to going up against global beverage behemoths, Coca-Cola Company and PepsiCo - whose advertising budgets alone are five to eight times SodaStream's revenues - SodaStream faces new competitors in Green Mountain Coffee Roasters and Primo Water Corporation, who pose a direct challenge to its ambitious goal.
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  • Shareholder Activism at Canadian Pacific

    Canadian Pacific (CP), a North American railway company, had recently come under attack from an activist shareholder, Pershing Square Capital Management (Pershing). Pershing had accumulated a 14 per cent shareholding in CP and had recently announced its intention to replace the CP board of directors and its chief executive officer. The case reviews the history of CP, its recent performance relative to Canadian National, and the basis for Pershing's allegations that CP had lagged its competitor in terms of performance and that this was attributable to poor governance and management. The board of CP must decide whether to make concessions to Pershing or risk an all-out proxy battle which it may well lose.
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  • Changhong: Journey to Shared Services

    Founded in 1958 and headquartered in Mianyang - an emerging inland science and technology city in Sichuan Province, Changhong Electric Co., Ltd., started from the military industry. It then entered the color TV industry and subsequently expanded to a wide range of sectors including black electronics, white electronics, IT/communication, services and parts. It is now an integrated multinational corporation (combining R&D and manufacturing for the military industry, consumer electronics, electronic components, etc.) This case shows how a large TV manufacturer has transformed its internal controls to deal with both fiscal austerity and emerging global practice. It demonstrates the new financial control environment in China in 2014 for leading companies and the immense challenges involved in implementing new controls.
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  • Shareholder Activism at Canadian Pacific

    Canadian Pacific (CP), a North American railway company, had recently come under attack from an activist shareholder, Pershing Square Capital Management (Pershing). Pershing had accumulated a 14 per cent shareholding in CP and had recently announced its intention to replace the CP board of directors and its chief executive officer. The case reviews the history of CP, its recent performance relative to Canadian National, and the basis for Pershing's allegations that CP had lagged its competitor in terms of performance and that this was attributable to poor governance and management. The board of CP must decide whether to make concessions to Pershing or risk an all-out proxy battle which it may well lose.
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  • Wawa Inc.

    Retailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year old food retailer with almost a cult-like following. With $9 billion in revenues, Wawa is the 50th largest privately-held company in the US. Learn how they have accomplished consistent 15% annual shareholder returns. The Wawa associates (name for employees) have an ESOP which plays a key role in Wawa's culture of ownership. This case explores the role of incentives and levers of control to create a successful retail chain.
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  • Merrimack Pharmaceuticals, Inc. (A)

    In 2006, Merrimack Pharmaceuticals was a fast-growing biotechnology company. Its leadership team was divided over whether to keep R&D organized in functional departments or transition to interdisciplinary teams. As a small company, Merrimack's R&D organization had established a culture of collaboration across scientific disciplines that some worried would diminish with larger functional departments. Others were concerned that an interdisciplinary team-based design would be inefficient and difficult to manage. This case describes the two proposed organizational designs and presents the arguments within Merrimack's leadership team for and against each. It highlights the tradeoffs associated with each design as they relate to accountability, efficiency, innovation, product orientation, and people management at every stage in the R&D process. Students will explore the relationships between task complexity, collaboration, and organizational design in R&D.
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  • Fat Angelo's Italian Restaurants: Managing the Customer Waiting Experience

    Fat Angelos was a well-established and renowned family style Italian restaurant chain in Hong Kong. Its popularity, however, created challenges. One daily example was the queues the restaurants encountered during their peak dinner periods. Long waits resulted in dissatisfied or even lost customers. On the other hand, during non-peak hours the restaurants was at less than full capacity, meaning lost revenue opportunities. To help bring in additional customers during off-peak hours, the company was considering various measures, including early bird discounts and a new promotional opportunity with online voucher company Groupon.
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  • Fat Angelo's Italian Restaurants: Managing the Customer Waiting Experience, Spreadsheet

    Spreadsheet supplement to case ST23
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  • Bonobos, Inc. Building a Technical Team

    This case follows CEO Andy Dunn as he struggles to build a technical team that will enable Bonobos, an ecommerce and menswear company, to scale. The case also outlines the path that leads Dunn to the CEO post. Three vignettes compose the main body of the case. The first vignette deals with Dunn's struggles in getting Bonobos' engineering team to put forth greater effort. With the company falling behind its technical milestones, Dunn finds that he and vice president of technology Greene disagree on how to proceed. The second vignette presents a difficult situation where Dunn has decided to shut down Bonobos' Silicon Valley technology office in order to focus on its New York-based core menswear business. However, board members urge Dunn to give the Silicon Valley office a longer runway and they also warn that closing the West Coast office could result in a breakdown on the online platform. The third vignette begins as Dunn has extended an offer to Anil Kapur to join Bonobos as vice president of technology. Dunn learns that lead architect Jonathan Long, who initially disagreed with Dunn on Kapur's qualifications, has declared to the company's other engineers that he does not support the hiring of Kapur.
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  • The Monopolistic Power of the NCAA

    This case examines the relationship between the National Collegiate Athletic Association (NCAA) and its member institutions, with a primary focus on how power evolves and is administered at an organizational level. Through a close look at the history of the NCAA, the case highlights the unique tale of the organization's rise to power and its ability to regulate all collegiate athletics within the United States. In light of the increasing commercialization of collegiate athletics, the perceived cartel-like nature of the NCAA has brought into question the mission and core values of the non-profit organization and whether the NCAA truly has the best interests of its member institutions in mind. Facing antitrust lawsuits, scandals, the looming threat of the formation of super-conferences and a myriad of other issues, the NCAA must choose its path forward very carefully.
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  • The Monopolistic Power of the NCAA

    This case examines the relationship between the National Collegiate Athletic Association (NCAA) and its member institutions, with a primary focus on how power evolves and is administered at an organizational level. Through a close look at the history of the NCAA, the case highlights the unique tale of the organization’s rise to power and its ability to regulate all collegiate athletics within the United States. In light of the increasing commercialization of collegiate athletics, the perceived cartel-like nature of the NCAA has brought into question the mission and core values of the non-profit organization and whether the NCAA truly has the best interests of its member institutions in mind. Facing antitrust lawsuits, scandals, the looming threat of the formation of super-conferences and a myriad of other issues, the NCAA must choose its path forward very carefully.
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  • VisionSpring

    VisionSpring follows social entrepreneur Jordan Kassalow from his early career in public health through the founding of VisionSpring, an organization that sells eyeglasses to the rural poor in developing countries. The case describes how Kassalow becomes inspired and motivated by some of his early experiences as an optometry student and in public health. As Kassalow builds VisionSpring, the immense scaling challenges of distributing to "bottom of the pyramid" (BoP) customers are revealed. Initially, VisionSpring has dual goals of selling glasses and employing local workers. After testing for several years in India and El Salvador, VisionSpring makes a decision in 2008 to focus only on selling glasses and makes substantial changes in its business model and organization. The company also decides to conduct a quasi-experimental study to measure its impact on customers. Over the next several years, VisionSpring tests several different distribution models, and finds two that are promising. The case ends with the executive team pondering how best to scale these models to reach the 700 million BoP customers that could benefit from glasses in the world.
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  • Google Glass

    In early 2014, business development executives at Google were formulating a distribution strategy for Glass, a wearable computer that projected information on a display viewable with an upward glance. Options, which were not mutually exclusive, included 1) continuing to sell Glass directly through online channels; 2) creating an open platform to allow any eyewear manufacturer to create frames compatible with Glass; and 3) negotiating a partnership with a leading eyewear manufacturer to jointly develop and market Glass.
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  • Comic Sans

    The three owners of Comic Sans (CS), a specialty retail store located in the downtown core of a large Canadian city, had recently begun to implement plans for expansion. The business catered to the geek culture, offering science fiction merchandise, comic books, computer games and accessories. All plans to expand must suddenly be revisited because two of the three partners have decided to end their romantic and business relationship. If the remaining two partners want to continue the business and retain full control, they will have to purchase the third partner's 20-per-cent ownership stake. Alternatively, if the business’s future with only two partners looks unfavourable, then perhaps they should sell the business and move on.
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