• Alibaba: Carbon Reduction Initiatives

    Alibaba, China's biggest e-commerce company, had dedicated itself to corporate responsibility from the time of its launch, focusing on poverty and environmental protection. Alibaba released its Carbon Neutrality Action Report in December 2021, aiming to achieve carbon neutrality in its own operations and slash emissions across its supply chains and transportation networks by 2030. Alibaba was launching several new initiatives, and needed to know whether they would help to achieve its carbon neutrality goals.
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  • Cee Dee Vacuum: Diversify or Specialize?

    Established in 1988, Cee Dee Vacuum Pvt. Ltd. was a family-owned engineering products manufacturer located in the industrial hub of Pune, India. In the three decades since inception, the company established itself as a leading supplier of engineered equipment used in the manufacturing and maintenance of electrical transformers. Its achievements included the design, manufacture, installation, and commissioning of some of the largest engineered equipment for their clients' electrical transformer-manufacturing sites in Asia. The founders wanted to plan for the company's growth over the coming decade. Central to the evaluation and choice of strategy was the consideration for a high growth rate while leveraging Cee Dee Vacuum Pvt. Ltd.'s leadership position in the industry. Assuming that the owner family's next generation was not interested in taking over the business, the founders had to find the most suitable growth strategy and prepare the business for sale.
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  • Yes Bank: Financial Distress

    In May 2022, a young analyst intended to examine the financials of Yes Bank, one of India's leading private banks. It had gotten into financial trouble and had experienced irregularities in recent years. Crucial clients of the analyst's financial advisory firm were interested in Yes Bank's investment potential because the share price was cheap. The clients therefore wanted to know if the bank showed signs of progress and stability, as it could make an ideal investment. The analyst believed the bank would be financially stable only if it was no longer experiencing financial distress. Therefore, the analyst used the CAMELS framework and probability of financial distress model to examine the financials and advise their clients on the bank's financial position.
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  • Yes Bank: Financial Distress, Student Spreadsheet

    Spreadsheet Supplement for Case W29015
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  • Favarr.com: Launching an Online Platform

    Favarr.com was the brainchild of two Master of Business Administration graduates from Harvard Business School who were looking forward to their start-up dream. They aim was to solve a problem of cross-border delivery of items through an aggregator model, where travellers would sell spare space in their luggage to carry and deliver goods. The platform was in beta testing mode and available by invitation only. The founders were deliberating on various issues and challenges as they launched their online platform, and the possible available solutions to resolve them.
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  • Leyaoyao's Diversification: Vertical Or Horizontal?

    Guangzhou Leyaoyao Information Technology Co. Ltd. provided online-payment services in Guangzhou, China. In 2017, the company entered the claw-machine market and became the leader in the industry's online-payment services within two years. To further develop its business and improve its market power, the company was considering diversification through vertical integration within the claw-machine industry or horizontal expansion to other types of offline physical devices. Both options held potential benefits and risks. Vertical integration would enable the company to enhance its market position, lift entry barriers, and develop a new revenue model within the claw-machine business, but consolidation costs could be substantive and the relatively small scale of the claw-machine industry could be a constraint for the company's future development. Horizontal expansion would allow the company to apply its core competences from the claw-machine industry to other offline and networked facilities, but it could be challenging due to established market leaders in other sectors. Which option would broaden the company's business boundaries: vertical integration or horizontal expansion?
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  • Alibaba's DingTalk: Designing a Digital Platform

    DingTalk was a digital platform launched by multinational technology conglomerate Alibaba Group Holding Limited. The predecessor of DingTalk, Laiwang, was initially intended to compete with social networking apps such as Tencent Holdings Limited's popular WeChat. Laiwang failed to take off, so Alibaba quickly and agilely pivoted, steering DingTalk's strategy to focus on business users instead of consumers. The vision for DingTalk became a digital platform for facilitating the transformation of both small- and-medium sized enterprises and a digital operating system for large corporations. However, in a climate of constantly-evolving business and social environments and needs, DingTalk's design and strategies needed to evolve as well. What strategy should DingTalk pursue for its future growth and evolution?
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  • Getein Biotech: Trade-Offs in Strategic Decision-Making under the Covid-19 Pandemic

    As of the end of 2019, the point-of-care testing (POCT) products of Getein Biotech Inc., an important in vitro diagnostics (IVD) enterprise, had been successfully applied to the detection of many diseases, including cardiovascular diseases, inflammation, kidney diseases, and blood coagulation disorders. Its market share and output value were both among the highest in the industry. In addition to improving its core POCT products, Getein Biotech firmly grasped industry opportunities to accelerate expansion in key IVD segments and build a complete product system. However, with the impact of COVID-19 in 2020, the enterprise, unlike its competitors in this industry, failed to seize the opportunity of developing COVID-19 test kits. As a result, its profits fell sharply, and its competitive position in the industry faced huge challenges. At the beginning of 2021, due to uncertainties about the COVID-19 pandemic, the enterprise was forced to integrate its original resources and capabilities and adjust its development strategy in order to establish sustainable competitive advantages.
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  • Heroic Gardens: How A Nonprofit Focused on Veterans Can Grow A Sustainable Funding Strategy

    In early May 2022, Collie Turner, founder of award-winning non-profit organization Heroic Gardens, was looking to obtain additional revenue streams in order to expand the organization's programming. The mission of Heroic Gardens was clear: help veterans experience the healing power of nature. The pivot to a new campaign during the COVID-19 pandemic was successful, and the number of organizations and veterans reaching out for services was increasing. Heroic Gardens was looking for funding and new ways to scale in order to grow its programs and hire employees to support that growth. As Turner was preparing for a financial and program review with her board-and knowing that the organization was 99 per cent volunteer run-the challenge was understanding and finding a way to increase funding in order to support Heroic Gardens and the veterans it serves.
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  • Julia Miller (A): Managing Sexual Misconduct

    Julia Miller was the lead project coordinator for Construct Water Company on a water line construction project in Bakersfield, California. Miller had been recently been promoted when her new boss came to her hotel room for a meeting, but kissed her without her consent. Over the next few months, Miller faced more conflict and had to make an increasingly complicated decision about what to do next, including whether to report the original misconduct. Miller repeatedly chose not to report the incident because she worried about a negative reaction from the company's human resources office and potential retaliation from her mostly male superiors. She decided instead to follow the advice of a co-worker to avoid conflict. Miller was constantly trying to figure out what she should do, and wondered why the organizational environment had made these decisions so difficult for female employees like her.
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  • Julia Miller (B): Stay or Go?

    Case Supplement for Case W27066
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  • Julia Miller (C): An Unexpected Turn of Events

    Case Supplement for Case W27066
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  • Zingerman's Delicatessen: Sustainable Packaging Initiatives at a Local Michigan Business

    Zingerman's in Ann Arbor, Michigan, began operations as a corner delicatessen selling sandwiches. It grew to become a community of ten businesses, establishing itself as a local favorite and a nationally known achiever. This case analyzes factors that Mark Fate-a recently promoted purchasing manager for Zingerman's Deli-is considering as he determines how to transition from using traditional plastic and paper packaging to more sustainable packaging alternatives, both in-house and for take-out. The case delves into the details of current and alternative packaging materials used in the food industry, highlighting the benefits and shortcomings of each. It then transitions to considerations regarding Fate's proposal, emphasizing aspects that are imperative for Zingerman's in making such a change. Overall, the case encourages students to consider the factors and challenges Fate faced in his efforts to integrate more sustainable packaging while enabling Zingerman's Deli to continue as a profitable business that satisfies both customers and employees.
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  • US Migration in Four Acts

    Immigration is a powerful force shaping a country's population, and a nation's immigration policy often reveals who is welcome and who is not. "US Migration in Four Acts" offers an overview of migration to the United States and focuses especially on two major laws that have defined US migration policy. First, the 1924 Johnson-Reed Act became law toward the end of the mass migration that began in the 19th century. It imposed different immigration quotas for individual countries, restricted immigration from southern and eastern Europe, and, in effect, excluded it from Asia, Africa, and the Middle East. Second, the 1965 Immigration and Nationality Act, which has in essence remained unchanged, sought to impose a global cap on immigration and more uniform maximum quotas for individual countries. The case puts migration policies in the historical context of evolving US society, welfare policies, and race relations. It also offers theoretical approaches and models of immigration to assess those policies. At the Darden School of Business, this case is taught in the last module of the elective course on globalization, Managing International Trade and Investment.
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  • What an FTC Noncompete Ban Could Mean for Workers and Businesses

    At the start of 2023, the U.S. Federal Trade Commission proposed a ban on noncompete clauses that would prohibit companies from including them new employment contracts and rescind existing agreements. In an interview with MIT Sloan Management Review, University of Maryland associate professor of management Evan Starr, who studies noncompete agreements, discusses why the FTC wants to ban noncompetes and what such a ban could mean for companies and employees.
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  • The Swatch Group (B): Omega X Swatch

    In March 2022, the Swatch Group launched the MoonSwatch, born out of a secret in-house collaboration among its street Swatch and its luxury Omega brand, in tribute to one of Omega's most legendary watches. The launch created a frenzy among watch fans worldwide, with huge lines forming outside of the select Swatch stores selling the product and with social media channels lighting up. The case discusses some of the initial reactions to the hyped Omega X Swatch product launch, which represented a break with the distinctive brand positioning strategy that the group had been known for so far.
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  • Mining Underground Innovation

    R&D staff members often proactively pursue unofficial innovation projects, driven by the desire to effect internal change, meet a personal need, or explore a passion. Many of these innovations remain invisible but could offer broader benefits to the organization. Improving processes for bottom-up innovation can help companies take full advantage of this phenomenon.
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  • Nine Realms: Independent vs. corporate venture capital

    This case is designed to discuss the tradeoffs between independent venture capital (IVC) and corporate venture capital (CVC). Students also have the opportunity to analyze two startup investment opportunities based on Nine Realms' criteria. The case concludes with a discussion about a strategic choice faced by Nine Realms: should it continue as an IVC, list on the stock market or shift to a CVC? This allows students to debate the tradeoffs between the two approaches for the individuals involved.
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  • Defeat Duchenne Canada: Scaling Up a Charitable Organization

    In February 2022, the chief executive officer of Defeat Duchenne Canada was eager to scale up the operations of his charitable organization, from its local origins in London, Ontario to a national and impactful venture. The management team had to find the best way to develop awareness of Duchenne muscular dystrophy to secure much-needed funding for research and improve access to treatment for the rare disease. Despite facing multiple resource constraints, including a name and branding change from Jesse’s Journey to Defeat Duchenne Canada, the team had to focus its efforts on generating the greatest impact.
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  • The LPGA's Long Drive Toward Gender Equity

    Provides a history of the LPGA and examines the gender pay gap in professional sports. Discusses the opportunities and challenges the LPGA currently faces.
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