Mentorship from other experienced individuals has become essential to entrepreneurs and their fledgling ventures, particularly in today's accelerators. However, even with the acknowledgment that mentoring and coaching improve an entrepreneur's likelihood of success, we know very little about the nuances of mentor-mentee relationships or the individual characteristics important to an entrepreneur's coachability. Therefore, we examined mentors and founders across entrepreneurial support organizations to investigate the factors that influence an entrepreneur's coachability, how coachability translates to venture outcomes, and whether or not the mentor-mentee relationship met the entrepreneur's expectations. We found that entrepreneurs that are more coachable are ultimately more successful during their time in these programs and are more satisfied with their mentorship experience. This article provides insights for the leaders of accelerators to improve mentorship opportunities and suggestions for entrepreneurs to improve their coachability.

Most manufacturing companies face the possibility of a product recall crisis, if not within their own firms, then certainly somewhere within their supply chains. Recall crisis management typically finds a home within literature on crisis management, public relations, communications, marketing and brand management, and related fields. However, this research seldom addresses the operations support that must be mustered behind the scenes. The tumultuous material flows that can occur during a product recall imply a supply chain disruption. An effective response during the heat of a crisis therefore requires the foundation of a well-oiled supply chain. In this article I draw on learnings from the operations and supply chain management (OSCM) literature, integrate them with important precepts from the general crisis management and product recall literature, and identify managerial best practices that will help managers better prepare for product recall crises.

Chinese companies have been more successful in catching up with and sometimes surpassing, their global competitors in some industries but not all of them. This holds true for markets in China and international markets. In this article, we show how both the demand and the supply sides of an industry explain these differences, in terms of the existence of market and capability ladders that can help a new competitor climb from the low end, though the middle, and to the top. We then propose several alternative strategies that multinational companies can follow to respond to growing Chinese competition and recommend strategies with the most potential for a particular market and industry.

Leadership development has long been a primary concern for businesses. In recent years, owing to the high cost of traditional leadership development programs, organizations have shifted attention to leader self-development initiatives to facilitate human resource development. This article examines why people develop themselves for leadership positions. Drawing from the subjective expressions of business practitioners from multiple countries, our study identifies variations in leader self-development patterns for leadership positions within the subjects' organizations. Our findings suggest that individual perceptions of leadership have a strong effect on leader self-development processes. We use the insights gained from our inductive approach to develop a four-factor leader self-development model that provides useful developmental strategies and prescriptions for business practitioners and their organizations.

This article develops a conceptual model that supports and aligns supply chain strategies with organizational culture and leadership styles. We examine various supply chain theories and organizational behavior concepts to develop an integrated supply chain: the human factor model. Based on the underlying dimensions of environmental uncertainty and product complexity, we propose a 2x2 typology to identify four different supply chain systems that can be used by organization leaders to identify suitable supply chain strategies and compatible people management practices. We provide a useful and practical framework to analyze the alignment between the external environment and the internal organization of a supply chain system.

Digital transformation is rapidly changing the competitive landscape and the war on talent for today's organizations. As part of this economy, organizations and their HR units must continuously reevaluate leadership structures and practices that exploit core competencies while allowing for innovation (i.e., leadership ambidexterity)and incorporate big data with predictive analytics. In this vein, understanding how HR executives can create better solutions around this problem remains sparse. Specifically, what frameworks can HR executives apply to identify potential alignment failures in leadership succession planning in light of newer emerging markets? What internal decision-making traps need to be recognized? Finally, what specific forms of data and evidence must test these plans for relevance and recharge and renew the talent-to-strategy pipeline? In this article, we examine these questions by reviewing the gaps in the literature and identifying through our four-step model how organizations can incorporate ambidexterity building as a leadership succession planning practice.

The internet brought disruptive change to the business landscape through the creation of a whole host of digital marketing tactics. But with these new tactical options has come the need for marketing managers to (1) prioritize what they wish to accomplish and (2) determine which digital marketing tactics to invest in. We consider these issues from the perspective of four business strategies: prospectors, analyzers, low-cost defenders, and differentiated defenders. In this article, we provide marketing managers with insights into how businesses pursuing various strategies approach these digital marketing issues, with the ultimate goal being to assist managers in the efficient and effective implementation of their firm's adopted strategy.

During the COVID-19 pandemic, different nations have adopted a variety of response strategies to fight and contain the new coronavirus. Such national response strategies can be classified into three categories based on their underlying philosophy: strict control with unlimited resources, relentless contribution with limited resources, and rough rationality with limited resources. We discuss the philosophies, characteristics, and performances of the three response strategies and when they should be adopted. We also examine what marketing innovation strategies enterprises should adopt to survive and grow their businesses in both the short and long term. This study provides important strategic implications for national policymakers and enterprises on the use of response strategies as well as marketing innovation tactics and strategies to be used both during and after the pandemic.

#MeToo has become a global phenomenon since 2017, when many famous women came forward with allegations of sexual harassment (SH) against many famous men. Our purpose here is to help managers of both sexes understand their role in the wake of the #MeToo movement. We reviewed recent research on SH and #MeToo from both academic and practitioner outlets to get a pulse on what is currently being written on these topics. We also studied data we collected on current attitudes and behaviors men and women are experiencing in the wake of #MeToo, as well as examined one of the newer forms of harassment, namely online SH. We use our data and research to explore actions managers can take to prevent SH and respond to it when it occurs. In doing so, we provide new insights for business practice that both managers and scholars need to be aware of, and act upon, in the wake #MeToo.

Simultaneously to creating economic value, the two founders were committed to creating social value and respecting the environment. Social value stemmed from employing mostly women from the poorest segments of the population on a full-time, unlimited basis -while the industry largely employed workers on a temporary basis. Furthermore, wages, benefits, and shared decision-making created a unique organizational culture where fairness, learning, and personal development were paramount. At the same time, hydroponic technology, specialized infrastructure, and internal processes resulted in the industry's lowest environmental impact. By taking up a USD 300k bank loan, the founders had recently purchased a 25-acre lot and set up an up-to-date greenhouse. They had plans to continue growing the company and enlarging their market presence but were unsure of their business skills and if the business' cash-flows would be enough to pull this initiative through. They started looking for investors. Would investors accept their unwavering commitment to their triple bottom-line way of doing business? How would they relate to a purely business-oriented management philosophy? How could the company grow profitably and simultaneously maintain its commitment to the creation of social value without impacting their return on investment? Would the founders and the organizational culture respond satisfactorily to the severe demands of growth?

Urban Axes introduced the Canadian indoor sport of axe throwing to the US market, beginning with one location in Philadelphia, Pennsylvania, in 2016. Although Urban Axes was started as a "side hustle" by four friends with corporate jobs, it soon became apparent that the concept could be both popular and profitable. The partners quickly decided to become fully involved in the business to maximize its potential. This case features a woman protagonist as chief financial officer and the originator of the business plan. It is a novel, contemporary example of the first-mover principle, highlighting the risks and rewards of creating a new line of business in a competitive and volatile industry-in this case, the indoor or experiential entertainment industry.

In 2018, Edna McConnell Clark Foundation in a bold move transferred all its assets to a fund pooled with other General Partners and Limited Partners, called Blue Meridian Partners, to focus substantial long range investments in a few carefully chosen nonprofits. The fund was intended to find proven, scalable solutions to problems that trapped America's young people in poverty. In addition to discussing the merits and demerits of this new approach to philanthropy, the case poses questions on two particular investments (Youth Villages and Nurse Family Partners) and whether they should receive the next tranche of investments. The (B) case, situated in 2020, describes the many quick decisions taken by the fund in response to the COVID-19 pandemic and the calls for social justice, and raises the question of whether and how these decisions are aligned with the long range strategy of the fund.

The (B) case situated in 2020 describes the many quick decisions taken by the fund in response to the COVID-19 pandemic and the calls for social justice, and raises the question of whether and how these decisions are aligned with the long range strategy of the fund.

Shrujan, a 50-year-old social enterprise, was started to provide work for villagers following a severe drought in the Kutch region of India. The organization focused on using the villagers' appreciable skills in embroidery to create and market high-end handicrafts. The products both generated a source of added income for their households and helped to preserve the traditional crafts of the artisans. Shrujan had grown over the years, increasing sales and thus increasing the number of artisans supported by the project. However, in January 2020, a young fashion designer-the niece of the trustee manager and an employee at Shrujan-had ideas for growing and expanding the organization even further. The trustee manager needed to evaluate her niece's proposal and decide whether or not it was possible to scale Shrujan and grow the business without compromising its social commitment.

In 2020, the corporate purchasing and sustainability manager at the Plastilene Group (a plastics producer based in Colombia) needed to address a sustainability challenge. In response to media and legislative attacks and consumer behaviour changes regarding the use of plastic products globally, the corporate purchasing and sustainability manager, supported by the company's chief executive officer, was tasked with leading a strategic renewal in the 62-year-old business group known for its integration of various lines of innovation both inside and outside its organization. The organization's process of strategic renewal had arisen from the theories of sustainability and the circular economy. How could the company management enhance not only the sustainable innovation strategy within the organization's structure, but also its spirit of corporate entrepreneurship and innovation?

In December 2019, Oliver Jay, Asana's Chief Revenue Officer (CRO), was reconsidering his go-to-market (GTM) strategy. Asana was cloud-based work management software that enabled users to break up projects into discrete tasks that could be assigned, scheduled, and tracked on a single, integrated platform. Jay was wondering how to increase annual recurring revenue by year-end 2020. Just three years earlier, when Jay joined Asana as its first CRO, thousands of companies were already using free and paid versions of its software. Since Asana was a software-as-a-service (SaaS) offer, all a new user needed to do was to create an account. This meant individual users and teams could onboard easily and initially for free, using an array of self-service tools, without purchasing approval from their IT departments on conversion to paid subscriptions and without initial sales support from Asana. This mix of free and paid users proved sustainable and profitable for Asana. However, reaching senior directors, vice presidents, and executives of potential client companies to drive larger, enterprise-wide adoptions was a challenge for the Asana sales team. Jay's desire to improve sales performance led him to a novel concept: to structure the sales team based on where customers were in their adoption cycles with Asana-that is, to organize sales by stages of the customer journey rather than by the time-honored approach of organizing by account size (e.g., SMB, mid-market, and enterprise). Was this radical idea the right structure for Asana to reach its revenue growth goals-or was it fraught with too much risk?

GE Digital started out in 2009 as a center of excellence to enable the digital transformation of services to industrial customers who had previously bought GE hardware. Now it finds itself competing with a variety of other providers. The case explores the basis of its competitive advantage (data analytics) and how it positions itself to succeed in what has become a crowded field.

On 30 August 2016, Margrethe Vestager, the European Commissioner for Competition, ordered Ireland to recover €13 billion in illegal state aid (plus interest) that Ireland was alleged to have granted Apple over a decade from 2003. Within months of the ruling, both Tim Cook, CEO of Apple, and Enda Kenny, the Irish Prime Minister, appealed the Commission's judgment to the European General Court in Luxembourg, the EU's second highest court. In mid-July 2020, the General Court returned its verdict and annulled the Commission's ruling giving Commissioner Vestager two months and 10 days to appeal. At the very last minute, the Commissioner announced that she would seek an appeal before the EU's highest court, the Court of Justice of the European Union, citing "errors of law" committed by the lower court. No date has been set for the CJEU to decide on the merits of the appeal. The case explores these events from five analytical pillars: 1) the role of Ireland's low corporate tax rate in attracting FDI; 2) Apple's decision to allocate its earnings to a paper company in Ireland with no physical presence in the country; 3) the repatriation of foreign earnings to the United States; 4) the transfer payments that Apple makes to the USA to pay for R&D; 5) the Commissioner's decision to impose a retroactive tax penalty on a foreign company that acted in accordance with the tax arrangements granted by its host country.

The Inspector-General of the United Nations High Commissioner for Refugees (UNHCR), Fatma Özdamar, receives two highly distressing pieces of news concerning the UNHCR-administered refugee camps in Lundya. The first is an anonymous letter detailing rampant levels of corruption at the camps, including fraud and abuse by UNHCR officials. To make things worse, a key UNHCR donor country informed her that its Ambassador in Lundya had received a personal threat and a demand to leave the country. Investigations revealed that the note to the Ambassador had originated from employees of the Lundyan refugee camps. Thus, the donor country was threatening to withdraw its financial support to UNHCR. Having been told to prioritise the investigation of incidents involving UNHCR staff elsewhere, Inspector-General Özdamar faced hard choices on how to proceed.

In 2019, the chairman and chief executive officer of Valeo, an automotive supplier and partner to automakers worldwide, faced the challenges of maintaining the company's speed of growth and balancing its growth with profitability. Valeo had started as a small automobile component manufacturer in 1923 in France. By 2019, however, it was partnering with automakers to design innovative solutions for smart mobility with a focus on intuitive driving and reducing carbon dioxide emissions. Valeo had grown not only organically, but also through partnerships and acquisitions, which enabled it to develop new technologies and new markets. What should the chairman and chief executive officer do to achieve the twin challenges of maintaining the company's speed of growth and balancing growth with profitability, while not losing sight of the three current automotive revolutions-vehicle electrification, vehicle autonomy, and digital mobility?