• An Overview of the Family Business

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 1 defines and provides an overview of family business. It corrects various misconceptions of family businesses, highlights the advantages of this organizational form, and demonstrates the prevalence of family businesses worldwide.
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  • Differences Between Family and Nonfamily Firms

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 2 explores the many differences between a family-owned business and a nonfamily­-owned business. Several significant differences are apparent between family and nonfamily firms. Family businesses often have a long-­term view; a lasting mission, vision, and purpose; a desire to create a nurturing, caring community and to act as stewards; and an ability to build relationships, bonds, and con­nections with customers, suppliers, and other outsiders.
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  • Family Business Theories

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 3 explores the major theories about family businesses, such as life cycles, agency theory, the resource-based approach, stakeholder theory, and the stewardship approach.
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  • Family Business Decision Making

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 4 discusses how family firms make business decisions. The decision-making process changes over time, especially as succeeding generations take over owning and managing the business.
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  • Family Business Issues and Generational Differences

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 5 explores the significant issues prevalent in a family firm, such as nepotism, compensation, conflict, and communication.
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  • Succession

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 6 explores the most problematic issue in family firms: succession, or the transfer of ownership to the next generation. The ability to carry on a successful intergenerational transfer of owner­ship and leadership (succession) is by far the single most important family business issue. Most family businesses do not have a successful transition of ownership from the founding generation to the second generation.
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  • Governance, Advisors, and Boards

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 7 focuses on effective family business governance and the use of advisors and boards to shed light on the complexities of family business. There are three basic forms of family business governance: the controlling owner, the sibling partner­ship, and the cousin consortium.
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  • Success Tips for Family Business Owners, Employers, and Professionals

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 8 explores key success tips for long-lasting family firms. To survive for multiple generations, a family business needs enough flexibility to accept transition and the ability to recognize opportunity when the markets or business environment has changed. A family-owned business must address issues surrounding family employment policies.
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  • Trends in Family Business and Future Research

    This book introduces readers to the family business, which is the most prevalent form of business in the world. The differences between family and nonfamily businesses are emphasized in this book. This book has several key audiences and can be used as a supplemental text for university undergraduate or graduate level courses such as small business management, introduction to business, entrepreneurship, and family studies. This book focuses on family businesses in both the United States and other countries. Chapter 9 discusses trends and further research in family business, including the increasing role of women in running these companies, the importance of a university education for successors, and the roles that family foundations can play.
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  • A Better Community (ABC): Developing the NGO Infrastructure in China

    ABC (A Better Community) provided pro-bono and paid management consulting services to nongovernment organizations in mainland China. Founded in 2008, ABC had quickly expanded from a voluntary group in Beijing with 7 volunteers in to a well-organized NGO with several hundred volunteers operating in 4 cities, serving more than one hundred NGOs. However, the rapid development also brought many challenges to both the running of the organization and how to best achieve its social mission. Case number 2119.0
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  • Knightsbridge Custom Homebuilders Ltd.: Commitment to Core Values

    It was 2014, and the chief executive officer (CEO) of Knightsbridge Custom Homes Limited (Knightsbridge) had just purchased a site for his next project in the rapidly gentrifying East Village neighbourhood of Calgary, Alberta. He had built Knightsbridge on a commitment to three core values: finding great locations, catering to underserved markets, and providing niche products. Since it's founding in 1990, these values had remained the same, but the type of projects undertaken by Knightsbridge had changed dramatically. The company started by building infill homes in inner-city Calgary and estate homes on the city's outskirts. Then it built multi-family homes in the suburbs and tackled a transit-oriented development in an established area. Now, the CEO was considering developing a no parking, high-rise condominium tower close to the downtown core. High-rise living without parking would be an entirely new concept in car-centric Calgary. Was developing a residential site without parking a viable plan in this growing city? Knightsbridge's CEO needed to find an effective way to answer this question.
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  • Diogenes-FG: Heralding Responsible Innovation in Fiduciary Services for Retirement and Nonprofit Trustees

    Diogenes pioneered the use of technology to support trustees and boards in their role as fiduciaries of employee retirement funds. Typically, a multinational corporation with operations in 30-40 countries may have hundreds of pension plans, each with their own characteristics. Common among all of them is the opportunity to demonstrate conformance with globally recognized fiduciary best practices. The Diogenes Fiduciary Compliance System gathers and curates all relative documents and compares that information with the 21 practices and the 82 criteria of the ISO 9000 based Fi360 Prudent Practices. Using sophisticated statistical techniques including Bayesian Inference, the software continuously evaluates conformance to the Prudent Practices and reports on areas which need to be addressed. Reporting by exception, the user starts with a global view and can drill down by region, country, company, and plan to review the issues. A continuous audit log provides management with the information to support their role as fiduciaries by continuously monitoring their investments as required by the US Supreme Court's guidelines in the 2015 Tibble v. Edison International case. Board members can rest easily knowing that management meets the highest level of quality in support of their employees and shareholders.
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  • Mining And Corporate Social Responsibility: Scotbar Proprietary Limited

    The chief executive officer of Scotbar Proprietary Limited (Scotbar) in Queensland, Australia, decided to develop a process to convert sandstone to sand, a technique that large multinational mining companies failed to perfect. The stakes could not have been higher, with global environmental disaster looming and the world quickly depleting its reserves of construction sand, severely affecting coastal communities and destroying marine ecosystems in the process. After spending years and millions of dollars on research, Scotbar appeared to have developed a process to produce construction sand, although more expensive than natural sand. Scotbar decided not to patent its process in hopes that more companies would adopt it and thereby reduce the harmful impact of mining on the environment. Was Scotbar’s approach to sustainability through innovation an effective response to the environmental legacy of more traditional mining processes? Was the company’s approach to intellectual property appropriate in this context?
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  • 職涯轉換與成功:八位MBA畢業生的人生故事

    MBA著重在企業實務的學習,課程較少觸及人生其他層面的議題,本個案呈現八位MBA畢業生的職涯經歷與人生故事,讓學生瞭解未來職涯轉換過程中可能面臨的挑戰和取捨,並一覽八位校友們對人生成功和幸福的定義。
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  • Sink or Float: An Oliver Wyman and Duke Royalty Investment Opportunity - Instructor Spreadsheet

    Excel spreadsheet for instructors.
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  • Sink Or Float: An Oliver Wyman And Duke Royalty Investment Opportunity

    In late 2016, an analyst at Oliver Wyman (OW), was contemplating the high stakes of her new project. European riverboat company Temarca Group (Temarca) had just approached Duke Royalty (Duke) seeking €9.0 million to expand its riverboat fleet at the time. The analyst had to consider the first potential investment for the newly-formed partnership. If a financing decision was made, Temarca would be one of the first investments in Duke’s portfolio. The analyst had to ensure this investment was aligned with Duke’s investment mandate, met the financial criteria, and delivered the targeted returns essential to please keystone investors. Similarly, she knew this deal would be highly scrutinized by the OW partners because Temarca would be OW’s first fully-financed deal with Duke. With all this in mind, the analyst's task was to make a preliminary recommendation to the chief executive officer of Duke and a founding partner of OW about the soundness of the opportunity. She had to decide whether Duke should invest in Temarca or pass on this opportunity.
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  • CLP Group: Environmental, Social and Governance Factors and Their Effects on Valuation (A)

    In December 2015, Susan Chen, an equity analyst, was preparing a valuation of Hong Kong electric utility China Light and Power Holdings (CLP). In Part A of the case, Susan considered ways to incorporate environmental, social and governance (ESG) factors into the equity valuation. She believed that including these factors in the valuation framework could help to identify undervalued shares, in cases where ESG factors had not been fully priced in by the markets. Susan decided to focus on the ESG key performance indicators (KPIs) for the electric utility industry, and assess those that are financially material for the CLP's valuation. As such, she planned to create a "materiality matrix" plotting the size against the likelihood of each KPI's impact on the share price. Part B of this two-part case focuses on the valuation process. It describes ways of incorporating environmental, social, and governance (ESG) into company valuation. At first, Susan would make use of the materiality matrix. Only the KPIs of large size and high likelihood of happening should be integrated into the valuation process.
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  • CLP Group: Environmental, Social and Governance Factors and Their Effects on Valuation (B)

    Part B of this two-part case focuses on the valuation process. It describes ways of incorporating environmental, social, and governance (ESG) into company valuation, and provides forecasted cash flows and a weighted average cost of capital (WACC) for the Hong Kong electric utility China Light and Power Holdings (CLP). The case concludes as Susan was preparing to calculate a base-case valuation, a valuation adjusted for ESG factors, and a sensitivity analysis.
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  • Process Innovation for Efficiency and Environmental Sustainability in the Building Industry

    This case describes the 2016 market entry in California of an innovative construction system for housing: BONE Structure, developed by the Canadian company of the same name. The choice of this structural system and construction method for a single family home in Palo Alto, California, provides the backdrop for a discussion about process innovations in manufactured housing and environmental sustainability. This case highlights BONE Structure's successful revamping of the supply chain for housing, a design for energy efficiency that has the potential to be even more so (if steel manufacturing could be powered by renewables), and finally, a building system that enables construction and renovation in difficult locations.
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  • Mekong Capital and Mobile World (C): Venturing into New Countries and Segments

    Supplement to case W18285. In 2016, with success in its two main business lines, mobile phones and electronics retailing, Mobile World Joint Stock Company (Mobile World) faces the challenge of expansion. It is considering geographic expansion into the nearby markets of Cambodia and Myanmar. It is also considering business line expansion into either pharmaceutical or mid-market fresh produce. The founders of Mobile World and the partners of its private equity investor, Mekong Capital, are debating the chances of success of entry into one or more of these new geographic or product areas. Use with 9B18M078 and 9B18M079.
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