• Achieving Optimal Agreements

    Focusing on promoting success rather than preventing failure can be a powerful tool for achieving one's goals at the bargaining table. Across two studies, the authors find that 'promotion-focused' negotiators pay greater attention to their goals than do 'prevention-focused' negotiators. Attending to goals not only leads negotiators to strive for and achieve them, and thereby accrue more advantageous distributive outcomes, but it also prevents them from simply settling for minimally-acceptable outcomes and compromises. A 'promotion regulatory focus', defined in the article, leads negotiators to discover mutually beneficial trade-offs and achieve solutions optimal for both parties.
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  • Unilever's Mission for Vitality

    Dove and Axe were two highly successful brands owned by Unilever, a portfolio company. Dove was a female-oriented beauty product brand that exhorted "real beauty" and not the unachievable standards that the media portrayed. In contrast, Axe was a brand that purportedly "gives men the edge in the mating game." Their risqué commercials always portrayed the supermodel-type beauty ideal that Dove was trying to change. Unilever had always been a company of brands where the consumer knew the brands but not the company, but recently there had been the idea to unify the company with an umbrella mission for all of its brands. This would turn Unilever into a company with brands, potentially increasing consumer awareness and encourage cross-purchases between the different brands. However, this raised questions about the conflicting messages between the brands' marketing campaigns, most notably between Unilever's two powerhouse brands, Dove and Axe. The case begins with COO Alan Jope anticipating an upcoming press meeting in New York City to discuss Unilever's current (i.e., 2005) performance and announce Unilever's decision to create an umbrella mission statement for the company. This case focuses on the central question of whether or not consistency between brand messages is necessary or inherently problematic.
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  • London Symphony Orchestra (B)

    Supplements the (A) case.
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  • London Symphony Orchestra (A)

    Riding the crest of recent artistic and organizational successes, this self-governing symphony orchestra now confronts the challenge of engendering a culture in which, in the words of the managing director, "everyone in the orchestra is constantly thinking, how can we make this better?"
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