In 2017, Infosys co-founder Nandan Nilekani, realized that the company needed a new talent development strategy to prepare its employees for the future of work, particularly a learning ecosystem that could support an enterprise-wide digital and talent transformation. The following year, Thirumala Arohi, Infosys's Senior Vice President and Head of Education, Training and Assessment, and his team developed Wingspan: a first-of-its-kind digital learning environment with internally developed content as well as content from Infosys's external alliance partners. Wingspan was initially tightly integrated with other Infosys systems, but eventually it became a full-fledged product offered to Infosys's corporate clients. In 2020, Wingspan's adoption got an unexpected boost due to the COVID-19 pandemic. As the Infosys staff migrated to online learning, by the end of the year nearly 220,000 employees had collectively chalked up over three million hours of learning time on Wingspan. By March 2021, more than one million client users relied on Wingspan through their own organisational learning platforms. The case study shows how Wingspan had managed to achieve scale while embodying Arohi's opinion that Infosys was a company where, "lifelong learning is the North Star for organisational progress and talent development." In early 2022, Arohi wondered what was next for Wingspan.
Set in early October 2017, this case follows Utz Claassen, the founder and chairman of Syntellix - a medical parts company that specialised in the research, development and sales of bio-absorbable, metallic implants. Syntellix was founded in 2008 as a spin-off from the special research division at the University of Hanover in Germany with the intention of translating the institute's theoretical knowledge of magnesium-based biodegradable implants into viable medical applications. After the successful completion of animal testing in 2010, the company began human clinical studies of its patented MAGNEZIX® alloy used in compression screws, pins and plates for the treatment of bone fractures, which had traditionally relied on steel and titanium parts. After more than five years of meticulous hard work, by 2017 MAGNEZIX® medical screws and pins have met CE-approval for human use in 30 countries. The product officially launched in Germany in September 2013. And by the end of 2016, about 25,000 successful implants had taken place across Europe, Asia, Africa and the Middle East. In March 2017, Syntellix AG founded Syntellix Asia based in Singapore, where it received venture financing and government support to make inroads into the booming Asian healthcare sector. Despite such success, the biggest operational difficulty Syntellix has is to continue making its way in a market dominated by gigantic players with huge resources, infrastructure and relationship network.