In 2017, the humble jackfruit, which grew in weed-like abundance in India, gained sudden prominence in the United States. The underutilized jackfruit crop was also gaining recognition globally for its role in addressing food security issues. An entrepreneur who had pioneered methods of jackfruit processing at Artocarpus Foods Private Limited in his native state of Kerala, India, had faced many entrepreneurial challenges in establishing Hebon, his brand of processed jackfruit products. Now he was considering whether to pursue the opportunity to exploit the overseas market or to continue focusing on domestic expansion.
In 2017, the humble jackfruit, which grew in weed-like abundance in India, gained sudden prominence in the United States. The underutilized jackfruit crop was also gaining recognition globally for its role in addressing food security issues. An entrepreneur who had pioneered methods of jackfruit processing at Artocarpus Foods Private Limited in his native state of Kerala, India, had faced many entrepreneurial challenges in establishing Hebon, his brand of processed jackfruit products. Now he was considering whether to pursue the opportunity to exploit the overseas market or to continue focusing on domestic expansion.
Muskaan, a social enterprise based in Delhi, India, trained adults with intellectual disabilities to help bring them closer to mainstream society. The organization firmly believed that the “human mind is designed for learning,” and that everyone, including those with intellectual and developmental disabilities, had the potential to succeed in doing great things in life. Muskaan had two revenue sources: grants, and income from the sale of goods produced by intellectually disabled craftspeople. In 2016, more than 11,000 Indian non-governmental organizations lost their licenses to receive foreign funding. Dr. Shanti Auluck, Muskaan’s founder, worried that the funding needed for her business model might also soon dry up. To survive, grow, and ensure the sustainability of her social enterprise, Auluck had to change her business model and prepare a new business plan.
Muskaan, a social enterprise based in Delhi, India, trained adults with intellectual disabilities to help bring them closer to mainstream society. The organization firmly believed that the "human mind is designed for learning," and that everyone, including those with intellectual and developmental disabilities, had the potential to succeed in doing great things in life. Muskaan had two revenue sources: grants, and income from the sale of goods produced by intellectually disabled craftspeople. In 2016, more than 11,000 Indian non-governmental organizations lost their licenses to receive foreign funding. Dr. Shanti Auluck, Muskaan's founder, worried that the funding needed for her business model might also soon dry up. To survive, grow, and ensure the sustainability of her social enterprise, Auluck had to change her business model and prepare a new business plan.
It was the peak of summer in Delhi. With the temperature soaring to 47 degrees Celsius, the city was facing power cuts. Amid the looming threat of a potential power crisis, the chief executive officer (CEO) of an electricity distribution company in the city was wondering how technology could help in providing reliable power to all while mitigating other key challenges. He needed to bring down the aggregate technical and commercial losses further so that the company could generate higher revenue with the same power input and still provide better satisfaction to the customers. Not satisfied with the company close to being a benchmark nationally on various parameters, the CEO aspired to meet international benchmarks in power distribution.
It was the peak of summer in Delhi. With the temperature soaring to 47 degrees Celsius, the city was facing power cuts. Amid the looming threat of a potential power crisis, the chief executive officer (CEO) of an electricity distribution company in the city was wondering how technology could help in providing reliable power to all while mitigating other key challenges. He needed to bring down the aggregate technical and commercial losses further so that the company could generate higher revenue with the same power input and still provide better satisfaction to the customers. Not satisfied with the company close to being a benchmark nationally on various parameters, the CEO aspired to meet international benchmarks in power distribution.
Sai Marine Exports Pvt. Ltd. (SMEPL) had been in business for 20 years and had established itself as one of the major Indian shrimp exporters, with the United States and European Union as its primary markets. Following unprecedented market conditions due to early mortality syndrome affecting the exports of leading Southeast Asian shrimp-exporting countries in 2009, Indian companies were at a competitive advantage. SMEPL’s revenues had increased significantly from 2010 to 2014. Its current markets, the United States and Europe, were lucrative, but SMEPL’s chairman feared the risks of concentration in only two markets. Should SMEPL penetrate deeper into the U.S. and E.U. markets or enter new international markets like Japan and China?
Sai Marine Exports Pvt. Ltd. (SMEPL) had been in business for 20 years and had established itself as one of the major Indian shrimp exporters, with the United States and European Union as its primary markets. Following unprecedented market conditions due to early mortality syndrome affecting the exports of leading Southeast Asian shrimp-exporting countries in 2009, Indian companies were at a competitive advantage. SMEPL's revenues had increased significantly from 2010 to 2014. Its current markets, the United States and Europe, were lucrative, but SMEPL's chairman feared the risks of concentration in only two markets. Should SMEPL penetrate deeper into the U.S. and E.U. markets or enter new international markets like Japan and China?
Nurturing Green is a three-year-old private company that is trying to change the gift-giving culture of India by offering attractively packaged potted plants in place of the traditional candy or cut flower bouquets presented on special occasions to friends, family and business associates. The founder of the start-up is a young, passionate entrepreneur who is risking much in order to grow his company. To realize the idea of “green gifting” to help the environment, he has accepted funding from a venture capitalist firm in exchange for giving up 25 per cent equity in his business. Now, it is time to revisit that agreement and, although the company has been very successful, the owner is concerned that the investors will demand more control and a faster growth focus than he is willing or able to meet. He is also worried about the sales forecast, return on investment for the short and the long term, monthly cash flows and employee motivation and performance reviews. Should he respond to the many requests to franchise the business or should he concentrate on developing the brand in new markets? How can he expand business-to-business sales while also opening more stores in malls in all parts of the country to sell directly to customers? Will the new website develop more online sales? As he prepares for a meeting with the auditors and investors, the owner looks for a solution to continue growing while retaining control over his company.
When ICICI, an Indian private bank, entered the retail banking market in the 1990's with little technology infrastructure, capital, and retail expertise, had expected it to succeed. Public-sector banks, holding 75 percent of deposits, were dominating the retail banking market, and foreign giants had cornered the market for high-net-worth individuals living in the major cities across India. With a strategy to offer credit cards to the middle class, abolish annual fees, and enter into partnerships with major retailers, ICICI quickly proved the skeptics wrong. Revenues per employee grew to over $9 million compared to about $3 million for the Bank of India and slightly below $160,000 for Standard Chartered. The lofty number one position was achieved by Vaidyanathan, ICICI's head of retail, and his team. Their progressive initiatives were focused on developing new products and improving consumer service experiences. As the 2008-2009 financial crisis tripled the percentage of nonperforming assets in the Indian banking industry, Vaidyanathan had to plan how ICICI would adapt to the new environment and maintain industry leadership.