• RMZ 4.0: "How fast do we want to run?"

    In 2023, RMZ Corporation ("RMZ") a large family-owned real estate firm based in Bengaluru, India, announced plans to transform from a commercial real estate developer to a diversified alternative asset owner. Over the next 5 years, RMZ looked to grow its real estate portfolio from $13 billion to $40 billion and generate an additional $15 billion in asset growth from its new infrastructure business. Some of this expansion was to occur in markets outside of India. Were RMZ's goals achievable? What would it take to execute this plan? What were the risks?
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  • The Big Five, Performance, & Hiring

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  • Do Companies Overvalue External Talent?

    When looking to fill a position above entry level, companies have two choices: transfer/promote an internal candidate, or hire from the outside. Anecdote and research alike show that external hires are usually offered a higher starting salary than internal candidates.
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  • SofMedica Group: Managing Growth

    SofMedica Group had expanded from its origins as a medical equipment distributor in Romania to a holding company with four business lines operating in six countries. This expansion had been driven by SofMedica's mission: to make cutting edge medical technology available to the remotest patient by enabling healthcare professionals through education and access to innovation. As the company marked its 30-year anniversary Georgios Sofianos, SofMedica's CEO and owner, considered the many opportunities and challenges facing SofMedica.
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  • Advice for the Unmotivated

    Employee disengagement is rampant in the workplace. We've all experienced it as customers encountering unhelpful retail clerks and as colleagues dealing with apathetic teammates. But what happens when you yourself feel dead at work? This article describes what you as an individual can do to sustain your motivation or recover it, even in the most stultifying of jobs. After synthesizing research on this challenge and experimenting with various strategies, the authors have developed a process for recharging yourself called DEAR. The first step is to detach and objectively analyze your situation so that you can make wise choices about it, instead of reacting in a fight-or-flight way. At day's end, review what went well at your job and then mentally disconnect from it to give yourself a break. Meditation and exercise can help you do that and will improve your mood and cognitive function. Next, show empathy. Practice self-care, make friends, recognize the accomplishments of others, seek their views, and help them. Research shows that this combats burnout. Third, take action: achieve small wins, invest in rewarding outside activities, redefine your responsibilities, and turn uninteresting tasks into games. Ask yourself how someone you admire would behave in your situation, and dress in a way that projects confidence. Last, reframe your thinking: Focus on the informal roles you enjoy at work, your job's higher-order purpose, and how others benefit from your work. All these techniques will improve your mental health and increase the energy you bring to your job-even if it is not what you'd like it to be.
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  • Leader as a Motivator

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  • Leader as a Communicator

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  • East Rock Capital: "Talent is the Best Asset Class"

    Adam Shapiro and Graham Duncan launched East Rock Capital, LLC in 2006 with a seed investment from Stuart Miller, executive chairman of Lennar Corporation. East Rock managed long-term assets for high-net-worth families, primarily working with external managers who had proven themselves at larger firms and had recently launched firms of their own. This approach allowed the organization to build a network of small and mid-size investment firms that it viewed as a source of investing edge. Shapiro considered how East Rock should approach growth going forward.
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  • Shore Capital Partners: The Next Ten Years

    Private equity firm Shore Capital Partners is at an inflection point, after 12 years of phenomenal growth and success. Now, as the partners consider options, should Shore remain micro-cap focused, or move into more mid-cap investments? Should Shore hold investments longer? Or should they remain micro-cap focused and instead expand their verticals and volume of deals? Each option will demand a particular organization. Which one is best?
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  • Adventures Inc: 21st Century Brand Building

    Founded in 2020, Adventures worked with celebrities in Brazil to create and launch digitally native brands. The idea was to match the celebrity's skill in creating content and entertaining fans with Adventures' skill in consumer packaged goods marketing and operations. Each brand was structured as its own company, with Adventures as the majority shareholder and the celebrity as the minority shareholder. The founders aimed to launch five successful brands over the next five years, generating $100 million in annual sales. Was Adventures a viable business?
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  • Talent Incubator Rankings

    In 2023, The Official Board surveyed 853 executives on the topic of talent incubators/academy companies. Executives were asked to list the top three academy companies within their function, industry, and country. They were also asked: what practices differentiate these companies; if they matter when hiring; and if talent academies were harder to identify today than in the past. The note summarizes the findings.
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  • OneTen: One Million Careers for Black Talent (B)

    The OneTen case study examines the nonprofit organization's origin story. Its founding team includes a roster of corporate superstars-Ken Chenault (former CEO of American Express), Ken Frazier (former CEO of Merck), Charles Phillips (chair of Infor), Ginni Rometty (former CEO of IBM), and Kevin Sharer (former CEO and chair of Amgen). In May 2020, soon after the murder of George Floyd, this group came together to form a nonprofit that would partner with companies, talent developers, and Black talent, with the goal of hiring one million Black people in the U.S. into jobs with family-sustaining wages over the next 10 years. Equally important is an emphasis on the promotion of talented Black employees within existing companies. The case is set in late 2020, just after the hire of OneTen's first CEO, Maurice Jones; it explores how the organization was established, structured, and staffed, and how it has so far built its partnerships.
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  • What Leaders Need to Know About Mental Health

    This paper will provide an overview of the nature of anxiety and depression, the particular vulnerabilities and stresses of CEOs, and suggestions for managing mental health in the workplace.
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  • Beamery: Using Skills and AI to Modernize HR

    Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry.
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  • Identify Critical Roles to Improve Performance

    Rather than building strategy around the people they have, organizations should develop a better understanding of the roles that will be most critical in executing the most promising strategy, and then putting top performers in those positions. The authors demonstrate how this can be accomplished using data analysis and examples from professional soccer and the retail industry.
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  • The LPGA's Long Drive Toward Gender Equity (B)

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  • Grittiness at Convene

    Based in New York, Convene was founded in 2009 by Ryan Simonetti and Chris Kelly. Convene was founded on the question: "What if you ran an office building like a hotel?" The company offered a premium corporate events and workspace product. Convene initially took a measured approach to growth, but in 2018, company leadership accelerated that growth. 2019 was a record year from a revenue perspective. However, the pandemic forced Convene to close all of its locations and reduce staff and operating expenses. In April 2022, Hudson's Bay Company (HBC) announced that it was taking a majority stake in Convene, marking the beginning of yet another chapter for the company.
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  • Walmart's Live Better U

    Walmart's LBU program, which allowed its frontline employees and managers to attend college at Walmart's expense, had expanded and changed over the course of five years. How could Walmart better develop the program for its associates and use it to meet the company's own talent needs?
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  • Shelly Sun at BrightStar Care: The Evolution of a Leader

    Shelly Sun had founded BrightStar Care, a home health care and medical staffing agency, 20 years earlier and had grown the business to over 300 franchised locations and $654 million in annual system-wide sales. Sun had spent years working to get "the right people in the right seats" and now had a strong bench of executive talent. Sun loved being an ambassador for BrightStar and spent considerable time with external stakeholders, including policymakers. But there were times she still felt she needed to take the reins-after all, no one knew BrightStar like she did.
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  • The New-Collar Workforce

    Many workers today are stuck in low-paying jobs, unable to advance simply because they don't have a bachelor's degree. At the same time, many companies are desperate for workers and not meeting the diversity goals that could help them perform better while also reducing social and economic inequality. All these problems could be alleviated, the authors say, if employers focused on job candidates' skills instead of their degree status. Drawing on their interviews with corporate leaders, along with their own experience in academia and the business world, the authors outline a "skills-first" approach to hiring and managing talent. It involves writing job descriptions that emphasize capabilities, not credentials; creating apprenticeships, internships, and training programs for people without college degrees; collaborating with educational institutions and other outside partners to expand the talent pool; helping hiring managers embrace skills-first thinking; bringing on board a critical mass of non­degreed workers; and building a supportive organizational culture. IBM, Aon, Cleveland Clinic, Delta Air Lines, Bank of America, and Merck are among the companies taking this approach-and demonstrating its benefits for firms, workers, and society as a whole.
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