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The secret to protecting trade secrets: How to create positive secrecy climates in organizations
Many companies derive their competitive advantage from the use and protection of trade secrets. This means that if these companies' trade secrets are misappropriated, it can be extremely costly and even jeopardize their survival. In order to try to prevent employees from inappropriately divulging trade secrets, companies will often implement rules and procedures such as non-disclosure agreements that limit what employees are allowed to do with trade secrets. In spite of the prevalence of these procedures, billions of dollars in trade secrets are leaked and stolen every year, most often by companies' own employees. We argue that a key to the effective protection of trade secrets lies in the creation of positive secrecy climates, wherein keeping organizational secrets is strongly valued by employees and seen as a part of their formal role responsibilities. We explain how managers can develop positive secrecy climates in their organizations, and outline the risks and potential rewards of these climates. -
Balanced Workplace Flexibility: Avoiding the Traps
This article identifies three types of traps that can emerge when implementing workplace flexibility-altered work-life dynamics, reduced fairness perceptions, and weakened organizational culture-and provides core lessons for managers seeking a balanced flexibility approach. First, managers must become flex-savvy to understand the variation that exists in flexibility practices to align implementation with the workforce and organizational context. Second, implementing flexibility must not be treated as an accommodation but as a broader systemic organizational change empowering individuals and teams. The article provides a Worksmart case to highlight how to avoid traps and implement balanced workplace flexibility across multiple stakeholder interests.