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What Most People Get Wrong About Men and Women
Why have women failed to achieve parity with men in the workplace? Contrary to popular belief, it's not because women prioritize their families over their careers, negotiate poorly, lack confidence, or are too risk-averse. Meta-analyses of published studies show that those ideas are myths--men and women actually have similar inclinations, attitudes, and skills. What does differ is the way they are treated on the job: Women have less access to vital information, get less feedback from supervisors, and face other obstacles to advancement. To ensure gender equity, the authors recommend that managers: (1) Question the stereotypes behind their practices; (2) Consider other factors that might explain the achievement gap; (3) Change workplace conditions accordingly; (4) Keep challenging assumptions and sharing learning so as to create a culture in which all employees can reach their full potential. -
How to Avoid Catastrophe
Most business failures-such as engineering disasters, product malfunctions, and PR crises-are foreshadowed by near misses, close calls that, had luck not intervened, would have had far worse consequences. The space shuttle Columbia's fatal reentry, BP's Gulf oil rig disaster, Toyota's stuck accelerators, even the iPhone 4's antenna failures-all were preceded by near-miss events that should have tipped off managers to impending crises. The problem is that near misses are often overlooked-or, perversely, viewed as a sign that systems are resilient and working well. That's because managers are blinded by cognitive biases, argue Georgetown professors Tinsley and Dillon, and Brigham Young University's Madsen. Seven strategies can help managers recognize and learn from near misses: They should be on increased alert when time or cost pressures are high; watch for deviations in operations from the norm and uncover their root causes; make decision makers accountable for near misses; envision worst-case scenarios; be on the lookout for near-misses masquerading as successes; and reward individuals for exposing near misses.